Dental Office Manager (Succession Position)

Dental Office Manager (Succession Position) **LOCAL APPLICANTS ONLY***📍 Broward County, Florida  Dental Professionals of Coral Springs Coral Springs, Florida Full-Time | In-Person Mon-Fri (9am to 5pm) Website: CoralSpringsDentist.org About Us:Dental Professionals of Coral Springs is a well-established, high-volume dental practice dedicated to providing exceptional patient care in a compassionate, professional, and patient-centered environment.Our current Office Manager has been an integral part of our organization for the past 13 years and will be retiring within the next six months. We are seeking an experienced Dental Office Manager now to allow for a structured transition period, hands-on training, and knowledge transfer to ensure a seamless continuation of our office operations, culture, and patient experience.This is a rare opportunity to learn directly from a seasoned Office Manager while stepping into a long-term leadership role within a thriving practice.Position Overview:We are seeking a highly capable, self-motivated Dental Office Manager to oversee the day-to-day operations of our busy dental practice while providing exceptional leadership, financial oversight, and patient care coordination.The ideal candidate is an experienced dental office leader who understands both the operational and financial aspects of running a successful practice and can motivate a team while maintaining the highest standards of patient care.Key Responsibilities: Office Operations & LeadershipOversee all daily operations of the dental practiceSupervise and support administrative and clinical team membersEnsure efficient scheduling, patient flow, and office productivityDevelop, implement, and maintain office systems and workflowsLead team meetings and foster a positive, collaborative cultureServe as a team player, coach, and motivator for staffHelp recruit, train, onboard, and retain high-performing employeesMaintain compliance with office policies and healthcare regulations Insurance, Billing & Revenue Cycle ManagementExpertly manage dental insurance claims and reimbursement processesVerify insurance benefits and eligibilityResolve claim denials and aging receivablesOversee patient billing and collectionsPresent treatment plans and financial arrangementsMonitor production, collections, and case acceptance metricsWell-versed in both dental insurance and medical billing procedures Financial ManagementManage and monitor office Profit & Loss (P&L) performanceReview financial reports and key performance indicatorsPay, reconcile, and audit operating expenses and vendor invoicesMonitor office budgets and spendingIdentify opportunities to improve operational efficiency and profitabilityAssist ownership with budgeting, forecasting, and revenue growth initiatives Patient Care & ExperienceOnboard new patients with exceptional care and professionalismConduct post-surgical and post-treatment patient follow-up callsEnsure a consistently outstanding patient experienceSupport special-needs patients and their families with compassion and empathyAddress patient concerns and service issues promptly and professionally Administrative & Executive SupportAssist practice ownership with administrative projects and reportingCoordinate vendor relationships and office purchasingMaintain accurate documentation and reporting systemsSupport special projects and operational initiatives as needed Emergency Call CoverageBe available to receive and coordinate after-hours emergency dental calls when necessaryCommunicate with doctors and patients regarding urgent care situationsDemonstrate responsiveness and professionalism during emergency situationsRequired QualificationsMinimum 5 years of Dental Office Management experienceStrong experience with dental insurance billing and claims processingExperience managing staff and office operationsStrong understanding of dental practice financial managementExperience managing P&L statements, budgets, and operating expensesExcellent organizational and leadership skillsStrong computer and technology proficiencyExcellent verbal and written communication skills Preferred QualificationsSpanish language proficiencyMedical billing experienceExperience working with special-needs patients and familiesMulti-provider practice management experienceWho You Are:We are looking for a rare professional who thrives in a fast-paced, high-accountability environment.You are:Self-disciplined, self-managed, and highly accountableA true self-starter who executes with minimal supervisionExceptionally organized with outstanding follow-throughCaring, kind, and empatheticA natural leader who motivates and inspires othersProfessional, polished, and articulateResourceful, proactive, and solutions-orientedPositive, upbeat, and completely drama-freeFocused, consistent, and results-drivenAble to build trust quickly with patients, staff, and healthcare professionalsProfessional StandardsProfessional business attire requiredWell-groomed and polished appearanceStrong ethical standards and integrityExcellent communication and leadership skillsUncompromising professionalism with patients and staffRequirementsValid Florida Driver's LicenseReliable transportationStrong documentation and reporting habitsAbility to work independently and proactivelyComfortable working with computers and technologyWillingness to participate in after-hours emergency call coordination when neededCompensation & Benefits$55,000 Base SalaryPerformance-based bonus and commission opportunities tied to revenue growth and profitabilityHealth insurance contributionMonthly cell phone reimbursementSignificant discounts on dental treatment for you and your immediate familyPaid transition and training period with the retiring Office ManagerLong-term career opportunity with an established and growing practiceWhy This Opportunity Is Different:This is not simply a replacement hire. This is a succession-planning opportunity that provides six months of direct mentorship and training from an Office Manager who has successfully led this practice for over a decade. We are looking for a long-term leader who can continue building upon that success while helping drive future growth and exceptional patient care. If you are an experienced Dental Office Manager looking for a stable, rewarding leadership opportunity with long-term growth potential, we encourage you to apply today. **LOCAL APPLICANTS ONLY***📍 Broward County, Florida