Dental Patient Coordinator

Shelby Dental Care/Riccobene Associates Family Dentistry is growing, and we're looking for a full-time Patient Coordinator to be the friendly, organized face of our Shelby, NC office! If you love working with people, thrive in a fast-paced environment, and take pride in keeping things running like clockwork, we want to meet you.About The RoleAs our Patient Coordinator, you'll be the heartbeat of the front office — the first smile patients see and the steady hand that keeps our schedule, billing, and supplies on track. You'll balance empathy with efficiency, making every patient feel welcome while keeping the day moving smoothly.What You'll DoGreet patients with a warm, professional, polished demeanorCheck patients in, making sure all info is accurate and up to dateCollect co-payments and check patients outBalance and close out registers dailyJuggle a busy front desk with confidence — ringing phones, walk-ins, and scheduling, all at onceSchedule appointments and call to confirm upcoming visitsFlag issues to the Office Manager when neededJump in wherever the team needs supportRequirementsWhat You BringReliability — able to arrive by 7:45 am for our 8:00 am opening, every dayFlexibility to be reached before/after hours when neededAbility to pass a credit checkHigh school diploma or equivalentA cool head under pressure and sharp multitasking skillsConfidence balancing registers and handling detail-heavy workExcellent communication skills, in person and on the phoneA commitment to confidentiality and ethical conductStrong computer skills — Eaglesoft or Denticon experience a plusTop-notch organization and the ability to work independently and as part of a teamDental front desk experience preferred, but not required — we're happy to train the right person!BenefitsWhy You'll Love It HereCompetitive payFull health, dental, and vision insuranceLife insurancePaid time offA supportive, team-oriented culture at a growing practice