Dental Receptionist

Company Description Studio Dental Canada is a community-focused dental practice committed to comfortable, health-centered dentistry.Role Description This full-time, on-site Dental Receptionist role is based at Studio Dental Canada in Toronto, ON. The Dental Receptionist is responsible for greeting patients, managing check-in and check-out processes, and maintaining a friendly, professional reception area. Day-to-day tasks include handling appointment scheduling, confirming and rescheduling visits, and coordinating patient flow to support the clinical team. The role also involves answering phone calls, responding to inquiries, managing patient records, processing payments, and supporting communication between patients and dental staff. The Dental Receptionist ensures that each patient has a smooth, positive experience during every visit.Qualifications Strong appointment scheduling and calendar management skills, with the ability to coordinate patient visits efficiently.Understanding of basic dental care concepts and terminology to support communication with patients and clinical staff.Professional phone etiquette and clear, courteous communication skills in person, on the phone, and in writing.Experience with receptionist duties, including greeting patients, managing front desk operations, and handling administrative tasks.Proficiency with dental or medical practice management software and general computer skills (email, scheduling systems, data entry).Attention to detail, reliability, and strong organizational skills in a fast-paced environment.Previous experience in a dental or healthcare setting is an asset.High school diploma or equivalent; additional training in office administration or dental reception is an advantage.