Dental Receptionist

The Role You will manage patient communication from first enquiry to booked appointment and beyond. You will keep our schedule full and make sure every patient feels looked after.Key ResponsibilitiesRespond quickly to new inquiries and leads via WhatsApp, email, phone, and website formsConvert inquiries into booked consultations and treatmentsManage the clinic schedule: bookings, confirmations, reschedules and cancellationsFollow up with leads who haven't booked, and with patients after consultations and treatmentsSend appointment reminders to reduce no-showsKeep patient records and the CRM/booking system accurate and up to dateCoordinate daily with dentists and the clinical team on schedule changesRequirementsMinimum 2 years' experience as a receptionist or patient coordinator in a dental or medical clinic in the UAEFluent English, written and spoken (mandatory)Confident on WhatsApp Business, email and phone, with a fast, professional and warm toneExperience with clinic booking software or a CRMOrganized, proactive about follow-ups, and comfortable working to booking targetsNice to HaveExperience in cosmetic dentistry or Invisalign clinicsSales or lead-conversion backgroundAdditional languages are a plusWorking HoursClinic hours 10am–7pmDays off: Wednesday, plus a half day on SundayWhat We OfferCompetitive salaryVisaA modern clinic with an experienced, supportive teamGrowth opportunities as the clinic expands