Dental Revenue Cycle Manager

OFFICIAL JOB TITLE: Dental Billing Training CoordinatorAbout My Mountain Mover (MMM)My Mountain Mover (MMM) is a fast-growing, mission-driven staffing company providingpre-trained virtual professionals to U.S. businesses, with a strong and expanding focus in thehealthcare industry.At our core, we exist to remove operational burdens from healthcare practices — so leaderscan focus on what matters most. For many of our clients, that means delivering better patientcare. For our team members, it means building meaningful careers inside a company thatvalues both performance and people.But what truly sets MMM apart isn’t just our growth — it’s our culture.We operate with discipline through the Entrepreneurial Operating System (EOS), but we pairthat structure with an intentional, people-first culture. We believe high performance andstrong culture go hand in hand.Here’s what that looks like:● Annual company summit where our team gathers to connect, celebrate wins, andalign on vision● Leadership retreats focused on growth, strategy, and personal development● Guest speakers and development sessions to sharpen both professional andpersonal skill sets● Meaningful charitable initiatives through our charity, Greater Heights Foundation —giving back is built into who we are● Recognition, gifts, prizes, and performance incentives that celebrate excellence● A genuine emphasis on ownership, accountability, and mutual respectWe are serious about results — and serious about creating an environment where ambitiouspeople thrive. MMM is not a corporate machine. It’s a scaling, values-driven company wherestrong culture, clear expectations, and long-term opportunity coexist.Core Responsibilities: CONTENT & CURRICULUM SUPPORTSupport development of micro-modules covering payer updates, claim denials,secondary insurance workflows, and code-specific pitfallsRecommend updates based on industry trends, learner performance, and clinic needsEVALUATION & PERFORMANCE ASSESSMENTConduct Skills Evaluation Interviews (SEIs) to assess accuracy, billing judgment, andsystem familiarityTrack learner progress via Salesforce, TalentLMS, and dental billing-specific checklistsLead recovery training sessions for cancelled VAs re-entering the system, based ongaps in skills or billing qualityDeliver structured feedback and escalate retraining needs as requiredINSTRUCTION & TRAINING DELIVERYTeach core dental billing workflows including insurance verification, CDT/ICDcode usage, claim submission, EOB review, and denial handlingLead live and recorded training sessions focused on payer logic, dental billingsequencing, documentation, and audit-readinessFacilitate mock dental billing scenarios (case studies) to strengthen learnerunderstanding of payer rules, code matching, and submission strategyLEARNER SUPPORT & TECHNICAL GUIDANCERespond to learner questions on CDT codes, dental billing sequences, payerprotocols, and documentationOffer practical advice on tone and accuracy in billing notes and patient-facingcommunicationIdentify common misunderstandings and coordinate content updates with theSME LeadCOMPLIANCE & DOCUMENTATIONReinforce HIPAA compliance and billing documentation standards across allcontent and training simulationsTeach accurate claim documentation, patient ledger handling, and coordinationbetween billing and front office notesRequired Qualifications:Minimum 3 years of dental billing experience in a U.S.-based dental setting, including hands-on insurance coordination and claim workflows SME-level knowledge of CDT codes, EOB interpretation, AR follow-up, appeals, U.S. dental software, and compliance standardsConfident in leading live training sessions, SEIs, and mock scenario walkthroughs. Clear, professional communication skills for leading group and one-on-one instructionMust have experience in supporting the onboarding or upskilling of VAs, front desk staff, or billing teams, including prior experience training or onboarding others on dental billing systems and workflowsFamiliarity with U.S. dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft)Familiarity with HIPAA, ledger accuracy, and audit-readiness protocolsWorking knowledge of tools like TalentLMS, Canva, and SalesforceExperience supporting both billing & clinical coordination tasks is a plusCompensation and benefitsEarn up to $1600 plus My Mountain Mover benefitsPermanent work-from-home setupTo move forward, please submit your application through: https://drive.google.com/file/d/1-v-s7lYX57-Jc-zOMJUFOrec6BxbSdJM/view?usp=sharing