Deputy General Manager - Medical Coding Operation

About the RoleWe are looking for a seasoned leader to provide strategic direction, operational oversight, and governance for large-scale Coding Operations. The ideal candidate will have strong expertise in team leadership, quality assurance, continuous improvement, and client service excellence.🔹 Key ResponsibilitiesLead and manage large-scale operations with 650+ FTEs, ensuring seamless and efficient delivery.Partner with RCM Operations leadership to develop and execute strategies aligned with organizational goals.Drive operational excellence by improving accuracy, productivity, quality, and client satisfaction.Establish strong governance frameworks for Coding Operations, Quality Assurance, and Continuous Improvement.Identify root causes of operational challenges and implement sustainable corrective actions.Build and maintain a cost-effective, stable workforce to manage changing business volumes.Mentor and develop leaders, fostering accountability, collaboration, and a high-performance culture.Evaluate training effectiveness through qualitative and quantitative measures, feedback, and surveys.Optimize resource utilization while ensuring adherence to organizational policies and leadership principles.🔹 Required Qualifications✅ 18+ years of relevant professional experience✅ Strong understanding of Quality Assurance standards and methodologies✅ Proven experience in managing large teams and complex operations✅ Excellent leadership, communication, and stakeholder management skills✅ Strong cross-functional collaboration and people management capabilities🔹 Preferred QualificationsCoding certification from AHIMA/AAPCExposure to Lean Six Sigma and process improvement methodologiesStrong analytical skills, including interpreting operational data, identifying trends, and developing actionable recommendationsIn-depth knowledge of operational management, governance, and industry best practices🔹 Who Should Apply?Experienced healthcare RCM leaders who are passionate about building high-performing teams, strengthening operational governance, improving quality, and delivering measurable business outcomes.