Deputy Manager/Manager-Air Freight

Job DescriptionAbout PSA BDPPSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Description: Take full ownership of the Air Export business from DEL, ensuring smooth end-to-end operational execution and customer service. Drive the organization's objective of increasing Air Freight volumes and utilization of PSA BDP's own-stock airline AWBs. Manage export bookings with airline partners and optimize carrier selection, capacity utilization, and AWB penetration. Coordinate closely with customers, airlines, gateway teams, CHA, trucking partners, and overseas offices to ensure seamless shipment execution. Monitor shipment milestones, proactively manage exceptions, and ensure timely communication to customers. Build and maintain strong relationships with airline partners to secure capacity, improve service levels, and support business growth. Support sales and commercial teams in customer retention, business development, and solution design for Air Freight opportunities. Ensure compliance with customer requirements, airline regulations, customs procedures, and company operational standards. Analyze shipment trends, carrier performance, and AWB utilization to identify improvement and growth opportunities. Prepare and maintain operational MIS, volume reports, AWB utilization reports, and performance dashboards. Identify operational bottlenecks and implement corrective actions to improve productivity, service quality, and profitability. Act as the primary operational focal point for the DEL Air Export product, supporting the organization's Air Freight growth strategy. Job RequirementsExperience And Qualifications +5 years of demonstrated experience of Air export in freight forwarding organization Graduated High standard of computer literacy with Microsoft Office applications and relevant transport management applications.