Deputy Nurse Manager Intensive Care Unit

We are seeking a dedicated ICU Deputy Nurse Manager to lead our team in delivering exceptional care to our patients. The ideal candidate will possess strong leadership skills and a commitment to providing high-quality healthcare services.

Key Responsibilities

To ensure optimum level of nursing care to all patients.To ensure effective and efficient nursing services is delivered to all customersMonitor staff’s performance and ensure staff is competent in providing effective and efficient care to patients.Attend efficiently and timely to the needs of customers and address customer’s complaint promptly, escalating when required.Creating awareness among staffs and enhance optimal safety and health care standards.Motivate and developing staffs towards customer centric culture.Strengthen and enhancing interdepartmental relationships.Collaborating with Nursing Education to ensure continuous development and upgrading of skills.Ensure staffs are competent by completing a competencyConduct audit to monitor effectiveness of service delivery.Monitoring staffs’ performance constantly and provide feedback or appropriate recognition of good performance.Providing continuous support and supervision to all staffs.

Requirements

Diploma or Bachelor's degree in Nursing with Post basic in Critical Care NursingRegistered with Malaysian Nursing Board with valid Annual Practicing CertificateProven experience in a leadership role within an emergency settingSupervisory experience in an Acute Tertiary Healthcare Facilities is an added advantage.Strong communication and organizational skillsProficiency in Microsoft Office Suite