Desktop Support Engineer
Cure IT Solutions ltd · Cheonan, South Chungcheong, South Korea
Apply & track with Apply EdgeDesktop IT Support L1 Engineers (FTE) Location: Chungcheongnam-do South Korea Number of engineers: 3*Language Requirement:* English + Local professional*Scope of Work (SOW):** Provide L1 Desktop Support Services.* Install, configure, and troubleshoot desktops, laptops, printers, and peripherals.* Resolve hardware, software, Windows, and basic network issues.* Support user account management (Active Directory), password resets, and application support.* Handle incident tickets, provide end-user support, and meet SLA requirements.* Escalate unresolved issues to L2/L3 teams when required.