Digital & Integration Engineer

Infinite is hiring!!Experience: 4-8yrsLocation: Bangalore (Whitefield) Or Hyderabad (Kondapur) Or Pune (Viman Nagar)Ro le: Digital & Integration EngineerRequired skills:REST APISalesforce IntegrationPython / JavaScript / JavaSQLCRM IntegrationCTIPower BIAzure Integration ServicesData Pipeline DevelopmentOmnichannel Platforms (Genesys Cloud / NICE CXone / Five9)Required Qualifications:4–8 years of integration and digital channel engineering experience in contact center or enterprise software environmentsStrong REST and SOAP API development and integration skills — hands-on experience building production integrationsProficiency in at least one programming language (Python, JavaScript/Node.js, or Java) for integration scripting and middleware developmentExperience with CRM integrations (Salesforce preferred) including CTI adapters and API-based data syncWorking knowledge of SQL and data pipeline development for operational reportingFamiliarity with Power BI or equivalent BI tool for data model and dashboard developmentPreferredExperience with Azure integration services: Azure API Management, Logic Apps, Azure Data Factory, or SynapseSalesforce certifications (Platform Developer I/II or Integration Architect)Background in omnichannel digital channel configuration within Genesys Cloud, NICE CXone, or Five9Experience in regulated industry integrations with data handling requirements (HIPAA, PCI-DSS, IRS 1075)