Digital Clinical Application Specialist - Brazil

While this is an on-site position based in São Paulo, applications from candidates currently residing in the city are highly preferred. Full professional proficiency in Portuguese and Spanish is mandatory. Proficiency in English is a plus. To expedite the initial screening, we kindly request that all resumes be submitted in English.OUR COMPANY:Shining 3D is a world-class technology company offering 3D digital solutions with offices in China, Germany, and U.S.. Shining 3D’s technology spans cover every 3D imaging process and technology with innovative solutions, including: 3D scanning, reverse engineering, inspection, styling, design, analysis, digital manufacturing, and health care applications. Our wide range of products and services as well as our advanced training program are intended for companies in a wide array of markets, including, but not limited to: consumer-end products, automotive, aerospace, dental, biomechanics, education, heritage preservation & architecture, and multimedia industries, among others.Shining 3D has developed and sells, both directly and indirectly, 3D scanners, photogrammetry systems and 3D printers. Please submit your resume to bonnie.guan@shining3d.us.For more information, please visit SHINING 3D on the web at www.shining3d.com.KEY RESPONSIBILITIES:Academic & Marketing EnablementServe as a speaker or workshop facilitator at academic conferences and trade shows to enhance the brand’s professional image.Develop clinical case materials for use in marketing collateral, such as brochures, social media content, and short-form videos.Support the management of user communities to cultivate "seed" users and key reference clients.Gather and relay user feedback to the product team.Monitor and analyze competitor information to develop product sales messaging and toolkits.Product-Side EnablementAssist in internal and external testing of new products.Contribute to the creation of product manuals, clinical solution SOPs, and training materials, ensuring all external-facing content accurately reflects real-world clinical usage.Lead the validation of new product applications and workflows, providing insights to the pre-sales team.Monitor device usage via backend systems; proactively engage with low-activity users to collect feedback and requirements, sharing these with the product department while assisting the marketing and sales teams in developing appropriate response strategies.Clinical Workflow TrainingSupplement the pre-sales team’s efforts by conducting online and offline training sessions (organized by product line or specific topics) directly for end-users.Clinical Case SupportProvide technical support for complex clinical cases. When clinicians encounter challenges—such as difficulties in scanning, suboptimal design, or unsatisfactory final printed results—our clinical experts will assist in analyzing the cases and provide recommendations on scanning parameters, design adjustments, and printing process optimizations.SKILLS WE ARE SEEKING:Background in dentistry; dental technicians preferred, followed by dentists.Strong proficiency in Purtuguese and Spanish (speaking, listening, reading, and writing) for professional use. Prior work experience is preferred.Strong communication skills and a collaborative, team-oriented mindset.