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Digital Installment Merchant Acquisition Analyst

تمام | tamam · Riyadh, Saudi Arabia

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We are looking for a Digital Installment Merchant Acquisition Analyst to support the growth of DI products by identifying, evaluating, onboarding, and managing merchant partnerships. The role will have a particular focus on merchant acquisition, portfolio performance analysis, business development, and merchant relationship management, ensuring successful merchant integration and alignment with company policies and regulatory requirements. The ideal candidate will bring strong experience in merchant acquisition, business development, sales analytics, and relationship management, with exposure to retail finance, banking, FinTech, or consumer lending environments.

Key Responsibilities

Identify and target potential merchants to expand the DI merchant network.Support merchant acquisition activities by preparing proposals, presentations, and commercial agreements.Coordinate merchant onboarding, documentation, system integration, and activation processes.Analyze merchant portfolios, acquisition performance, sales trends, and financing volumes.Monitor key performance indicators (KPIs), including merchant productivity, conversion rates, financing volume, and utilization.Prepare regular reports and dashboards to support management decision-making.Conduct market and competitor analysis to identify business opportunities and potential merchant partnerships.Build and maintain strong relationships with merchants and internal stakeholders.Serve as a key point of contact for merchant-related operational and analytical support.Resolve merchant issues and coordinate with relevant teams to ensure timely resolution.Identify opportunities to improve merchant retention, engagement, and utilization of financing products.Recommend strategies to enhance merchant performance, customer acquisition, and financing penetration.Collaborate with Sales, Risk, Operations, and Product teams to achieve business objectives.Support marketing campaigns and promotional initiatives to increase financing adoption and merchant growth.Qualifications & Experience:Bachelor’s degree in Business Administration, Finance, Economics, Marketing, or a related field.Minimum 1–2 years of relevant experience in Merchant Acquisition, Business Development, Retail Finance, Banking, FinTech, or Sales Analytics.Experience working with merchant networks, retail partners, or commercial partnerships is preferred.Strong analytical and problem-solving skills, with the ability to interpret business performance data and identify growth opportunities.Advanced Excel skills and experience in data analysis and reporting.Familiarity with CRM systems, reporting tools, and performance dashboards.Strong negotiation, communication, relationship-building, and stakeholder management skills.Ability to work effectively in a fast-paced, target-driven environment.Knowledge of retail finance, consumer lending, or Buy Now, Pay Later (BNPL) products is an advantage.Fluency in English, with strong written and verbal communication skills.