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Digital Sales Executive

Gargash Insurance Services LLC · Dubai, United Arab Emirates

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Key Activities & Responsibilities: · Business Development:New Business development & coordination for Motor, Medical and Non-Motor lines.Secure a new business from key business segments in each vertical that give higher revenue per policy. Identify and develop digital partnership opportunities aligning with marketing and business goalsAssist Cross-selling & marketing of products to increase customer growth and retention.Identify and develop direct insurer digital business with key insurance partners· Operational & Sales Management:Quote management and ERP monitoring of the enquiries which are in pipeline.Monitor the end-to-end process from quoting to client onboarding.Maintain specific conversion rate targets across all classes of products and branchesMonitor and report on enquiries attended and booked via the ERP system.Collaborate with the internal digital project team and digital marketing teams to improve lead volumes and quality level required by each business vertical .· Marketing & Performance Reporting:Collaborate with digital marketing team for maintaining enquiry sourcing from key digital channels like website, social media, chatbots, search engines, emails, etcCollaborate with digital marketing team to ensure that the communication is updated on all digital marketing campaigns on a periodic basisTrack and maintain weekly, monthly & yearly performance reports for each business vertical · Process Improvement & Planning:Collaborate with product team leaders for monthly capacity planning basis enquiries and existing manpower Track and maintain performance reports for each team member.Collaborate with Digital sales head for campaign planning, manpower planning etc· Learning & Development:Complete all assigned training modules via the organization's Learning Management System (LMS).Align with the internal underwriting teams to learn and understand the quoting process.Qualifications & ExperienceBachelor’s degree in Commerce, Marketing, Advertising, Communications or related field.Minimum 3 years of experience in digital sales, telesales, or insurance sales with a track record of meeting targets.Professional insurance qualifications (preferred) or strong domain knowledge in general insurance products and sales.Familiarity with Lead Management Systems (LMS), CRM tools, and dialer setups.Experience in managing sales KPIs, expense budgets, and forecasts.