Digital Specialist

Process Mining ExpertLocation Pan IndiaRole OverviewThe Process Mining Expert articulates the current state of the client’s software delivery lifecycle, which serves as the basis for redesigning it around AI. This role mines, captures, and documents existing SDLC processes so the Architect can design the AI-driven target state accurately and the team can prioritize the correct areas for automation. The role requires strong SDLC knowledge together with an understanding of where AI can be applied effectively.Key ResponsibilitiesElicit current-state SDLC workflows through interviews, workshops, and analysis of existing tooling and artifacts.Capture process flows, hand-offs, decision points, and exceptions in clear, structured documentation.Identify inefficiencies, gaps, and AI-automation opportunities across the delivery pipeline.Apply process-mining techniques to system logs and tooling data to reconstruct actual (not idealized) process behavior.Produce the reference documentation the whole team relies on.Partner with the AI Architect on target-state design and the Program Manager on process risks.Required Experience6+ years in business analysis, process engineering, or delivery consulting, with hands-on process-mining exposure.Strong familiarity with SDLC, QA, and DevOps workflows and their supporting tools.Ability to spot where AI and automation can improve a delivery process.Strong analytical and documentation skills, making complex, messy processes clear and usable.Comfortable interviewing technical and business stakeholders and synthesizing conflicting inputs.Tech StackProcess mining: Celonis (or comparable), plus process-mapping tooling.Data/query: SQL and Python for data extraction and analysis.Modeling: BPMN 2.0 process notation.SDLC tooling as data sources: Jira, Git, CI/CD pipelines.Good-to-Have CertificationsCelonis certifications (Data Analyst / Business Analyst).Lean Six Sigma (Green/Black Belt).OMG-Certified Expert in BPM (OCEB 2).