Digital Tools Administrator

A leading semi-public organization is seeking a Digital Tools Administrator to support the development, enhancement, and optimization of a growing ecosystem of digital platforms, investor-facing solutions, AI-enabled tools, and enterprise applications.This is an excellent opportunity for a digital professional who enjoys bridging business and technology, working with cross-functional stakeholders, and contributing to high-impact digital initiatives.Key ResponsibilitiesSupport the implementation of digital transformation initiatives and technology projects.Gather, analyze, and document business requirements and translate them into functional solutions.Coordinate with software vendors, developers, and technology partners to deliver platform enhancements and new capabilities.Manage and prioritize digital product backlogs, enhancement requests, and system improvements.Lead and coordinate User Acceptance Testing (UAT), test scenarios, and deployment readiness activities.Support digital platforms, CRM systems, dashboards, portals, AI-enabled solutions, and ecosystem integrations.Monitor platform performance, user adoption, and service utilization to identify opportunities for improvement.Develop reports, dashboards, and analytics that support data-driven decision-making.Provide functional support and guidance to business users across the organization.RequirementsBachelor's degree in Information Systems, Computer Science, Information Technology, Business Information Systems, or a related field.Minimum 2 years of experience in:Digital platforms and business systemsCRM solutionsDigital transformation projectsTechnology implementation and supportStrong understanding of:Digital product lifecycle managementBusiness analysis and requirements gatheringDigital ecosystems and enterprise applicationsAI and automation technologiesStakeholder management and project coordinationExperience with Agile, Scrum, or hybrid delivery methodologies is advantageous.Fluency in English and Arabic is preferred.Why Join?Be part of a dynamic digital transformation journey.Work on innovative platforms, AI solutions, and ecosystem integrations.Collaborate with senior stakeholders, technology partners, and cross-functional teams.Gain exposure to digital strategy, product management, analytics, and emerging technologies.