Digital Transformation Manager
Parfums de Marly · Dubai, United Arab Emirates
Apply & track with Apply EdgeJOB TITLE: Digital Transformation Manager
You will help govern the transformation roadmap, run strategic cross-functional projects, support D2C operations, and contribute to financial planning, revenue forecasting and cost optimisation.This is a hands-on delivery and problem-solving role. You will take projects end to end — from framing business case through vendor selection, build, launch and post-launch performance — working across markets, brand, IT, ops and finance to get decisions made and initiatives live.KEY RESPONSIBILITIESRun digital growth and experience projects end to endOwn delivery of digital experience and services initiatives — Personalisation, BNPL and payment methods, express shipping, gifting, returnsSize the opportunity and build the business case: volume and revenue impact, cost to serve, paybackRun vendor RFPs and selection, then manage third parties through to launch and beyondCoordinate IT, ops, finance, legal, brand and market teams to keep projects moving; own timelines, dependencies, risks and escalationsGovern the transformation programmes and report on performanceRun the operating rhythm across workstreams: steering committees, status reporting, action tracking, decision logsTrack KPIs and prepare monthly reporting for the Director, CDO and, where relevant, CEO and Executive CommitteeBuild clear, executive-ready decks and analysis with minimal iterationFlag risks and trade-offs early, with options and recommended solution Manage the Digital product roadmap and IT coordinationBuild the product roadmap for website, client/omnichannel and experiences/services jointly with the Director and CDOSet up and run the Digital/IT task force and its governance; act as the business voice in prioritisation and scopingTranslate business needs into clear requirements, and hold delivery to them through UAT and releaseMeasure post-release impact and feed learnings back into the roadmapContribute to developing Digital strategySupport the CDO and Director in shaping the digital roadmap by identifying, sizing and assessing growth opportunities Run competitor and peer benchmarking to surface digital growth levers across D2C, e-retail and wholesale Help define the omnichannel client journey between digital and stores Support Financial Planning and Reporting Support preparation of monthly and annual digital performance reportingContribute to budget building and revenue forecasting, including scenario analysisSupport demand planning, stock forecasting and availability for D2CPROFILE & COMPETENCIESExperience2–4 years in a top-tier strategy consulting firm, a digital or retail-focused consultancy, or a mix of consulting and in-house digital, strategy or transformation experienceExposure to consumer, retail, beauty, luxury or DTC clients strongly preferredTrack record of delivering projects in a cross-functional environmentSkills and ways of working Entrepreneurial and agile mindset; thrives in a fast-moving environment with shifting priorities Structured problem solving and analytical skills; able to frame ambiguous questions, build analysis and drive to an answer independently Strong communication and collaboration skills and ability to influence without authority across teams Hands-on and pragmatic; moves easily between strategic framing and operational detail Genuine interest in beauty, fragrance and luxury client experienceLanguagesFluent English required; French an advantage