Director, Cloud and Platform Manager

The Manager of Cloud & Platforms is responsible for the operational stability, resilience, security, and performance of Microsoft Azure public cloud and on-premises application hosting platforms. The role oversees platform strategy, roadmap development, financial governance, people management, and continuous improvement to ensure reliable, secure, and well-governed platform services aligned with enterprise technology standards and policies.Key ResponsibilitiesOwn end-to-end project delivery and BAU operations for Microsoft Azure public cloud and application hosting platform in on-prem datacenters.Manage the team’s operating budget, including capacity planning, cost forecasting, vendor/license spend, and identification of cost optimization opportunities across cloud and on-prem estates. Standardize end-to-end lifecycle automation for provisioning, post-build configuration, software package deployment, patching, restarts, and decommissioning across public cloud and on-prem servers. Own people management for the team, including hiring, performance management, career development, coaching, and workload/resourcing across the former Azure and server sub-teams. Ensure 24x7 L2/L3 operational coverage for hybrid cloud platform, partnering with the Command Center (L1) on incident triage, escalation and communications to stakeholders.Define and enforce operational standards, runbooks, and automation guardrails to reduce manual toil and improve consistency, reliability, and security posture across the hybrid estate.Partner with application, security, and enterprise architecture teams to align infrastructure roadmap, platform capabilities, and automation standards with broader technology strategy.Report on project status, BAU health, budget performance, and platform consolidation progress to senior IT leadership, with clear risk, issue, and decision summaries.

Requirements

Experience, Skills & Qualifications10+ years of IT infrastructure experience, including hands-on technical or leadership experience across Microsoft Azure public cloud and on-premises server environments.Experience with Windows Server and/or Linux/RHEL infrastructure.Proven people management experience, including direct management of a technical team of 10+ engineers.Demonstrated experience in hiring, performance management, coaching, career development, and resource planning.Experience managing infrastructure project delivery, BAU operations, and team or departmental budgets in a large enterprise environment.Strong understanding of hybrid cloud infrastructure operations, platform stability, resilience, security, and performance management.Experience with infrastructure automation and standardization across provisioning, configuration management, software deployment, patching, and decommissioning.Experience in operational governance, incident and escalation management, risk management, and continuous service improvement.Strong stakeholder management and communication skills, including the ability to report operational performance, project status, budgets, risks, and issues to senior IT leadership.