Director- Food and Beverages. (Hospitality) SN7

Job DescriptionThe Cluster Director of Food & Beverage is a key member of the cluster leadership team, responsiblefor overseeing all food and beverage operations across multiple hotels within the portfolio.This role combines strategic leadership, commercial acumen, operational expertise, and pre-openingexperience to ensure each property delivers a distinctive and competitive food and beverage offeringaligned with its market positioning, target guests, and business objectives.The Cluster Director of Food & Beverage will lead the planning, development, opening, and ongoingperformance of all restaurants, bars, lounges, banqueting facilities, in-room dining, and other foodand beverage outlets across the hotel portfolio. The role will work closely with ownership,consultants, and hotel leadership teams to drive revenue growth, profitability, guest satisfaction,operational excellence, and long-term asset value.The successful candidate will play a critical role in establishing food and beverage concepts,validating operating assumptions, managing pre-opening activities, developing teams, and ensuringsuccessful opening and stabilization of the hotels.Key ResponsibilitiesStrategic Leadership & Commercial Performance Develop and execute cluster-wide food and beverage strategies aligned with each hotel'spositioning, target market, and business objectives. Drive food and beverage revenue, profitability, market share, and guest satisfaction across allproperties. Develop annual business plans, budgets, forecasts, and performance targets for food andbeverage operations. Review financial performance and implement corrective actions to maximize revenue andprofitability. Identify new business opportunities, revenue streams, and operating efficiencies across theportfolio. Monitor market trends and competitive activity to ensure outlets remain relevant andcommercially successful.Pre-Opening & Concept Development Lead all food and beverage pre-opening activities across the hotel portfolioPublic Participate in concept development reviews to ensure outlets are operationally viable,commercially sustainable, and aligned with target customer segments. Review and validate outlet programming, seating capacities, kitchen requirements, operatingmodels, and service concepts. Develop opening strategies and stabilization plans for all outlets and food and beverageoperations. Support recruitment, onboarding, and training of food and beverage leadership teams priorto opening. Ensure all operating procedures, service standards, menu engineering, and quality assuranceprograms are implemented before opening.Project Handover & Operational Readiness Participate in project handovers from development and construction teams to hoteloperations. Conduct operational reviews of back-of-house and front-of-house layouts to ensurefunctionality and efficiency. Review and validate food and beverage-related Operating Supplies & Equipment (OS&E)requirements, procurement plans, and opening inventories. Support the preparation, review, and management of Food & Beverage Pre-OpeningBudgets (POB). Ensure outlets, kitchens, bars, and event spaces are operationally ready prior to opening Coordinate with project teams, procurement, IT, engineering, and operators to ensureopening milestones are achieved on time and within budget.Food & Beverage Operations Oversee all restaurants, bars, lounges, cafes, banqueting facilities, in-room dining, and otherfood and beverage outlets across the portfolio. Ensure each outlet delivers its intended guest experience and market positioning Drive operational excellence, service consistency, and quality standards across all properties Establish cluster-wide best practices, SOPs, and performance benchmarks Optimize operating efficiencies and resource sharing where appropriate across the portfolio Ensure effective food safety, hygiene, and quality management practices are maintainedFinancial Management Develop and manage food and beverage budgets across the cluster Monitor outlet profitability, labor productivity, food cost, beverage cost, and operatingexpenses. Ensure effective control procedures for inventory, purchasing, cash handling, and beveragemanagement. Lead menu engineering and pricing strategies to maximize profitabilityPublic Identify opportunities for cost efficiencies without compromising quality or guest experience Participate in CAPEX planning and food and beverage asset replacement programsTalent Development & Leadership Build and develop high-performing food and beverage leadership teams Create succession planning and talent development programs across the portfolio Foster a culture of accountability, innovation, collaboration, and continuous improvement Ensure staffing structures are optimized and aligned with operational requirements Promote employee engagement, training, and career development initiativesGuest Experience & Brand Delivery Ensure all outlets consistently meet brand standards and guest expectations Monitor guest feedback, satisfaction scores, online reviews, and outlet performance metrics Drive continuous improvement initiatives to enhance guest experiences Ensure each food and beverage concept remains relevant to its target customer segment andmarket demand. Lead service recovery initiatives and quality improvement programs where requiredStakeholder Management Act as the primary food and beverage representative for ownership, consultants, and projectteams. Participate in business reviews, project meetings, and strategic planning sessions Collaborate closely with Sales, Marketing, Revenue Management, Operations, Culinary,Procurement, and Finance teams. Support ownership objectives through effective commercial and operational management ofthe food and beverage portfolioRequirementsTalent Development & Leadership Build and develop high-performing food and beverage leadership teams Create succession planning and talent development programs across the portfolio Foster a culture of accountability, innovation, collaboration, and continuous improvement Ensure staffing structures are optimized and aligned with operational requirements Promote employee engagement, training, and career development initiativesGuest Experience & Brand Delivery Ensure all outlets consistently meet brand standards and guest expectations Monitor guest feedback, satisfaction scores, online reviews, and outlet performance metrics Drive continuous improvement initiatives to enhance guest experiences Ensure each food and beverage concept remains relevant to its target customer segment andmarket demand. Lead service recovery initiatives and quality improvement programs where requiredStakeholder Management Act as the primary food and beverage representative for ownership, consultants, and projectteams. Participate in business reviews, project meetings, and strategic planning sessions Collaborate closely with Sales, Marketing, Revenue Management, Operations, Culinary,Procurement, and Finance teams. Support ownership objectives through effective commercial and operational management ofthe food and beverage portfolio.Preferred Experience Multi-property or cluster leadership experience Experience with mixed-positioning hotel portfolios (select-service, midscale, upscale, lifestyle,serviced apartments, family entertainment destinations, or resorts). Experience preparing F&B operating budgets, Pre-Opening Budgets (POB), and staffingmodels. Experience with banqueting, event operations, and destination food and beverage concepts Experience supporting hotel openings and stabilization programs across multiple properties