Director Laboratory Operations

Company Description Invivo Lab | Diagnostic Testing Center is an independent medical laboratory specializing in clinical diagnostics, molecular testing, NIPT, genetic testing, and preventive healthcare solutions. The laboratory is dedicated to delivering accurate and timely test results that support informed medical decisions and improved patient care. Invivo Lab operates with strict quality standards and advanced technologies to ensure reliable diagnostic services. Team members collaborate closely with healthcare providers to support patient-centered care and continuous innovation in laboratory medicine.Role Description The Director Laboratory Operations is a full-time, on-site role based in Ho Chi Minh City, Vietnam. This role oversees daily laboratory operations, including workflow management, resource allocation, and adherence to safety and regulatory standards. The Director ensures that testing processes are efficient, accurate, and compliant with internal and external quality requirements. Responsibilities include supervising laboratory teams, mentoring staff, and coordinating training and performance evaluations. The role also involves optimizing laboratory procedures, implementing quality improvement initiatives, managing budgets and equipment, collaborating with clinical partners, and supporting the development of new diagnostic services.Qualifications Strong foundation in Laboratory Skills and Laboratory Medicine, including familiarity with clinical diagnostics and molecular testing.Proficiency in Quality Control and Quality Assurance practices to maintain accurate, reliable, and compliant testing processes.Knowledge of Microbiology and related scientific disciplines relevant to diagnostic laboratory operations.Experience leading laboratory teams, managing staff performance, and fostering a culture of safety and continuous improvement.Understanding of regulatory and accreditation requirements for medical laboratories and ability to ensure ongoing compliance.Excellent organizational, analytical, and problem-solving abilities, with capacity to manage multiple projects and priorities.Effective communication and collaboration skills for working with internal teams, clinicians, and external partners.Bachelor’s or Master’s degree in Laboratory Medicine, Medical Technology, Microbiology, or a related field; advanced professional certification or relevant licensure is an advantage.Prior experience in a senior laboratory operations or management role within a clinical or diagnostic setting is strongly preferred.