Director Market Research

THE OPPORTUNITYCRG is hiring a Research Director to lead market research and consulting projects from the first client conversation through the final presentation. The Director owns client relationships, guides research design, oversees analysis and reporting, and manages and develops a team of research managers and analysts.This is a hands-on senior role. On any given week the Director might facilitate a client workshop, review a questionnaire before it goes to field, coach an analyst through an analysis plan, and present findings to a board or an industry audience. WHAT YOU WILL DOProject leadership

• Lead multiple research and consulting projects at the same time, including scoping, methodology, timelines, budgets, and quality control.
• Design quantitative and qualitative studies, including questionnaires, discussion guides, sampling plans, and analysis plans.
• Oversee fieldwork, analysis, and reporting, and make sure every deliverable meets CRG's standards for accuracy and clarity.Client management
• Support business development activities to onboard new clients and expand the business relationship with existing clients.
• Act as the primary contact for clients, turning their business questions into research objectives and their results into practical recommendations.
• Present complex findings to client leadership teams, boards, committees, and at industry conferences.
• Identify opportunities to extend existing client relationships and contribute to proposals for new work.Team leadership
• Manage, mentor, and train research managers and analysts, including hiring, onboarding, day to day oversight, performance feedback, and professional development.
• Review the team's work and build their skills in research design, analysis, data visualization, and report writing.Practice development
• Contribute to CRG's methods, tools, and templates, and help the firm keep improving how it delivers research.
• Stay current on research methods, analytics, and visualization tools, and share what you learn with the team.WHAT WE ARE LOOKING FORRequired
• 7+ years of experience in the research and consulting sector.
• Demonstrated experience managing research and consulting projects from start to finish.
• Experience managing employees, including hiring, oversight, training, and mentoring.
• Experience presenting complex research results to clients (executive audiences) or at conferences.
• Strong command of both quantitative and qualitative methods.
• Excellent written and spoken English.
• Proficiency with statistical analysis and visualization tools such as SPSS, Q, R, Power BI, or Tableau, along with strong Excel and PowerPoint skills.
• Currently living in Canada and legally eligible to work in Canada.Preferred
• A graduate degree (master's or higher) in a research discipline such as social sciences, statistics, economics, business, or a related field.
• Bilingual in English and French, with the ability to write reports and present findings in both languages.
• Experience in tourism, destination marketing, economic development, public sector, or social impact research.ABOUT CONTEXT RESEARCH GROUP INC. (CRG)Context Research Group Inc. is a Canadian owned and operated research and analytics firm. We help organizations understand their data and use it to build evidence-based strategies that are meaningful and equitable.Our market research practice works extensively with public sector organizations, governments and not-for-profits. Recent projects include quantitative and qualitative research studies, strategy development, program evaluation, journey mapping, visitor and customer satisfaction, brand strategy, and custom studies. Our social impact practice helps funders and organizations develop logic models and evaluation frameworks, then track the performance of their programs and investments over time through our software, Amplify by CRG, and our consulting services.WHO DOES WELL AT CRG
• Storytelling:We look for people who love to find the story behind the data. Making sense of the numbers and sharing what matters with stakeholders is at the heart of what we do.
• Curiosity:If you can formulate a question, you can find an answer to it. We want colleagues who are not afraid to challenge assumptions, including their own.
• Ownership:Quality and ownership go together. We want people who take responsibility for their projects and make sure every detail represents their best work.
• Leadership:Our directors set the tone for their teams. We want someone who is generous with their time and knowledge and who takes pride in seeing colleagues grow.COMPENSATION AND WORKING ARRANGEMENTS
• Salary range of $80,000 to $100,000 CAD per year, based on experience and qualifications.
• Benefits package.
• Full time, permanent position.
• Work from home, anywhere in Canada. Some travel is expected for client meetings and conferences.
• Start date as soon as possible.HOW TO APPLYPlease submit a cover letter and resume. In your cover letter, tell us about a research project you led and presented, and what you would bring to a small, senior team.CRG is committed to building an equitable and inclusive workplace and welcomes applications from all qualified candidates. Accommodations are available on request at every stage of the hiring process. We thank all applicants for their interest. Only those selected for an interview will be contacted.www.crg.cawww.amplify.crg.ca