Director of Business Operations

Company Description Osos LFA (Osos Monterrey) is a professional American football team based in Monterrey, Nuevo León, Mexico. The team competes in the Liga de Fútbol Americano Profesional (LFA), the premier American football league in Mexico. Osos Monterrey is focused on building a competitive organization on and off the field, with an emphasis on high performance, professionalism, and community engagement. The club offers a dynamic sports business environment where staff collaborate closely with coaches, players, and league partners. Joining Osos Monterrey provides the opportunity to contribute to the growth of American football in Mexico and the broader North American sports landscape.Role Description The Director of Business Operations is a full-time, on-site role based in Los Angeles, CA. This role oversees day-to-day business operations, including budgeting, financial planning, and resource allocation to support team performance and organizational growth. The Director will streamline and improve business processes, manage cross-functional programs and projects, and coordinate with departments such as marketing, ticketing, and partnerships to ensure operational alignment. Responsibilities include monitoring key performance metrics, analyzing business data, preparing reports for leadership, and ensuring compliance with league and regulatory requirements. The role also involves leading operational staff, building efficient workflows, and supporting strategic initiatives that enhance the overall fan and stakeholder experience.Qualifications Strong Business Operations and Program Management skills to lead day-to-day operations and cross-functional initiatives.Business Process Improvement experience to design, optimize, and document efficient workflows and operational procedures.Analytical Skills to interpret data, develop performance metrics, and provide actionable insights to leadership.Finance knowledge to manage budgets, forecasts, and financial reporting for a sports organization.Experience in sports, entertainment, or related industries is beneficial.Proven leadership and people management abilities, with a collaborative and inclusive approach.Excellent communication and stakeholder management skills in multicultural and cross-border environments.Bachelor’s degree in Business, Finance, Operations Management, or a related field; advanced degree is a plus.