Position: Director of CRM & Customer Experience Platforms
Location: Columbus, OH – relocation requiredYour experience leading teams and enterprise CRM implementations makes you an ideal candidate for this position!It may be of interest for the below reasons:Executive Leadership Role – Report directly to the CIO and serve as the primary technology partner for Sales, Marketing, Operations, Customer Care, Warranty, and Division LeadershipEnd-to-End CRM Ownership – Oversee the full customer lifecycle platform, from lead generation through purchase, closing, warranty, and ongoing careEnterprise Rollout – Lead a multi-year Microsoft Dynamics rollout across all divisionsTeam Leadership – Lead a blended team of internal staff and consulting partners covering configuration, implementation, testing, training, data migration, and supportStrategy + Execution – Set the vision while driving measurable business resultsCompetitive Compensation – Strong base salary, bonus, and full benefitsThis role is best suited for leaders with a track record of managing teams and large-scale CRM implementations.
Since it requires relocating to Columbus, OH, please let me know if that's something you'd consider.