Director of Information Technology

Position: IT Director

Location: Near Spartanburg, SCEmployment Type; Full-Time, OnsiteAbout the CompanyOur client is a rapidly growing retail organization focused on delivering exceptional customer experiences through innovation, operational excellence, and technology-driven solutions.

As the company continues to expand, they are seeking a strategic and hands-on Director of IT to lead technology initiatives, optimize business systems, and support company-wide growth.Position OverviewThe Director of IT will be responsible for developing and executing the company's technology strategy while overseeing infrastructure, applications, and enterprise systems. This individual will play a critical role in maximizing the value of NetSuite ERP across the organization while ensuring alignment between technology investments and business objectives.The ideal candidate is a strong leader with deep experience managing enterprise technology environments in retail and a proven track record of NetSuite implementation, optimization, and support.Key ResponsibilitiesLead and execute the organization's IT strategy, roadmap, and technology initiatives.Serve as the primary owner and subject matter expert for NetSuite ERP, including ongoing enhancements, integrations, reporting, and user support.Partner with Finance, Operations, Supply Chain, E-commerce, and Executive Leadership to identify and implement scalable technology solutions.Manage IT infrastructure, cloud applications, networks, cybersecurity, and system performance.Oversee third-party vendors, consultants, and technology service providers.Develop and enforce IT governance, security policies, disaster recovery planning, and compliance standards.Lead ERP-related projects, upgrades, implementations, and integrations with business-critical applications.Build, mentor, and develop a high-performing IT team.Manage technology budgets and ensure effective allocation of resources.Drive process improvements that increase efficiency, data visibility, and operational effectiveness.QualificationsBachelor's degree in Information Technology, Computer Science, Business Information Systems, or related field.8+ years of progressive IT leadership experience, preferably within retail, e-commerce, consumer products, or multi-location environments.Strong hands-on experience with NetSuite ERP administration, implementation, optimization, and integrations.Experience managing retail technology ecosystems, including POS systems, inventory management, e-commerce platforms, and reporting solutions.Knowledge of cybersecurity best practices, cloud technologies, networking, and infrastructure management.Proven ability to lead cross-functional technology projects from planning through execution.Exceptional communication, leadership, and stakeholder management skills.NetSuite certifications are highly preferred.Preferred ExperienceRetail or omnichannel business experience.NetSuite SuiteAnalytics, SuiteFlow, and SuiteScript knowledge.Experience supporting warehouse, inventory, and supply chain operations.Background in digital transformation and system modernization initiatives.