Director of IT Operations

About EdgeAt Edge, we’re building a global talent ecosystem that makes hiring, training, and scaling effortless for high-compliance industries such as healthcare, insurance, and dentistry. By combining recruitment, upskilling, automation, and analytics, we connect world-class professionals with forward-thinking organizations to drive growth and performance.With offices in the U.S., Pakistan, Peru, and Costa Rica, and a rapidly expanding global network, we’re redefining how modern workforces are built. If you’re driven by innovation, growth, and the pursuit of excellence, Edge is where you’ll thrive — shaping the future of work alongside a high-performance, global team.Role OverviewWe are seeking a visionary Director of IT to lead our technology strategy, infrastructure, and security operations across the organization. This is a pivotal leadership role responsible for building a scalable, secure, and high-performing IT ecosystem that supports Edge’s rapid business growth and digital transformation.Key ResponsibilitiesDevelop and execute the overall IT strategy aligned with business goals and growth plans.Oversee IT infrastructure, cloud services, cybersecurity, and enterprise systems.Lead a team of IT professionals, ensuring efficiency, reliability, and innovation across all technology functions.Drive automation, process improvement, and system optimization to enhance productivity and service delivery.Manage IT governance, data privacy, and compliance in line with global standards.Partner with business leaders to identify technology opportunities that enable strategic initiatives.Oversee vendor management, IT budgeting, procurement, and contract negotiations.Ensure business continuity, disaster recovery, and strong data protection protocols.Lead digital transformation initiatives, enabling Edge to operate smarter, faster, and safer.RequirementsBachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.8+ years of progressive IT leadership experience, including managing infrastructure, applications, and security.Proven success in building scalable IT systems and leading digital transformation in high-growth environments.Strong understanding of cloud technologies (AWS, Azure, or GCP), ERP/CRM systems, and cybersecurity frameworks.Excellent leadership, communication, and stakeholder management skills.Ability to balance strategic vision with hands-on technical oversight.Why Choose Edge?Be part of a dynamic, global community that values your skills.Work on projects that make a real difference in people's lives.Be a part of a people-first and talent-centric culture.