Director of Operations

Position Overview The Director of Operations is responsible for leading and optimizing operational performance across a multi-site organization. This individual will oversee customer-facing operations, distribution activities, and service support functions to ensure consistent execution, operational excellence, and a high-quality customer experience across all locations. Reporting to a senior executive leader, this role partners across business functions to drive efficiency, improve performance, and support scalable growth.Key Responsibilities Lead operations across multiple locations, ensuring consistent execution, customer service, inventory control, safety, and operational performance.Implement and reinforce standardized processes, procedures, and best practices to improve efficiency and reduce operational variability.Monitor key performance metrics, identify improvement opportunities, and drive sustainable solutions that support growth and profitability.Partner with Sales, Customer Service, Logistics, and Finance teams to ensure effective communication and execution across locations.Oversee inventory management, operational planning, and site-level performance to support customer demand and business objectives.Conduct regular site visits, operational audits, and safety reviews to ensure compliance and adherence to company standards.Develop, coach, and hold accountable location leaders and operational teams while building a culture of ownership, continuous improvement, and employee engagement.Provide data-driven recommendations to leadership and contribute to strategic planning, budgeting, and resource allocation.Qualifications Bachelor’s degree preferred in Business, Operations, Supply Chain, Engineering, or related field.5+ years of progressive operations leadership experience, ideally within distribution or construction materials.Multi-site leadership experience required.Strong skills in process improvement, analytics, change management, leadership development, and operational strategy.Compensation & Benefits Competitive base salaryMedical, dental, and vision coverageCompany-paid life and disability insuranceRetirement savings programPaid time off and holidays