Director of Operations

Location: Greater LA Area, HybridType: Full TimeSalary: Competitive with equity opportunities availableTravel: Frequent international travel, primarily to AsiaAbout Matty’s RoomAt Matty’s Room, we create a playpen and play mat system that is as functional as it is beautiful—giving parents safe, joyful spaces without sacrificing style. (www.mattysroom.com)Matty's Room was founded by Ellen and Linda, who helped build Ruggable from its earliest days into a category-defining consumer brand. Matty's Room is their second time building from zero—and this time, they're doing it as founders.Launched in late 2025, Matty’s Room is growing rapidly and is now entering its next stage—scaling our supply chain and operations, expanding our product line, and building our team.The RoleWe’re looking for a driven, resourceful Director of Operations to help build and scale Matty’s Room alongside our founders.We care much more about trajectory than tenure. You don’t need years of operations experience or an established playbook—we’re looking for someone hungry, analytical, quick to learn, and excited to take on significant responsibility early in their career.You’ll own the operational backbone of the business—supply chain, manufacturing, quality, inventory, sourcing, logistics, and customer operations—while gaining broad exposure to product, finance, growth, hiring, and strategy.This is deeply hands-on: no task is beneath you. We’re a small team building quickly, and the person who thrives here will be equally comfortable thinking strategically and rolling up their sleeves to solve whatever needs solving. You might spend Monday forecasting inventory and placing purchase orders, Tuesday working through a quality issue directly with a manufacturer, Wednesday visiting our 3PL to troubleshoot fulfillment, and Thursday handling a challenging customer support inquiry.You want to grow into a consumer products executive—This role is built for someone who wants to accelerate their career. You’ll work directly with two founders who have scaled a consumer company before, own meaningful decisions from day one, and learn how a consumer business is built from the inside out.What You’ll DoLike any early-stage role, the scope is intentionally broad. We don't expect you to arrive knowing how to do all of this. We expect you to be the kind of person who can figure it out.Own Operations at Matty’s RoomSupply Chain & Inventory: Own demand forecasting, inventory planning, purchasing, and production schedules—balancing growth, availability, cash, and working capital.Manufacturing & Supplier Management: Build strong relationships with our manufacturing partners, negotiate terms, manage production, and solve problems directly with suppliers.Quality Control: Build and continuously improve our QC processes from production through final inspection. Travel regularly to our manufacturing partners in Asia to work alongside suppliers and QC teams.Product Sourcing & Development: Identify suppliers, source materials and products, evaluate costs and capabilities, and help bring new products from concept through commercialization.3PL & Logistics: Own our 3PL relationships, freight, fulfillment processes, and logistics performance while evolving our footprint as we scale.Customer Operations: Own everything from jumping into customer support when needed to developing policies, automation, and eventually building and managing the team.Operational Systems: Build the forecasting, reporting, processes, and systems we need as the business becomes larger and more complex.Build the Foundation with Our Co-FoundersBuild the Team: Help determine who we need as we scale, interview candidates, and eventually build and manage your own team.Solve What Isn't Working: Identify problems before they're assigned to you and take ownership of solving them.Shape How We Operate: Build the processes we need—but avoid creating process for process's sake. We value speed, judgment, and simplicity.Qualifications & PerksWhat We’re Looking For2–4 years of experience in management consulting, operations, consumer products, startups, or another rigorous, fast-paced environment.Hungry and humble—low ego and high agency, ready to learn by doing and eager to try anything and everything.Equal parts contrarian at the right times and optimistic enough to see possibility in every crazy scenario.Strong analytical and problem-solving skills, with comfort moving between big-picture strategy and hands-on execution.Excellent relationship-management skills, including with suppliers and vendors.Comfort with ambiguity and a fast-paced, early-stage startup environment.Genuine interest in building a category-defining consumer brand from the ground up.PerksA true seat at the table with the founders in building a nine-figure company.We expect the scope of this role to grow as quickly as the person in it can.Potential to develop into a senior executive leadership role, potentially VP of Ops or COOCreative freedom to experiment, test ideas, and build from scratch.