Director of Operations

Title: Director of Operations (Hybrid – Mostly remote w/ occasional on-site meetings)Salary: 120,000 - 150,000, Annually, Based on experience

Location: Boston, MA*THIS IS A RETAINED SEARCH - PLEASE DO NOT CONTACT ME/THE FIRM IF YOU ARE A RECRUITER*About Maura Greene Law GroupWe are an award-winning Massachusetts employment law firm dedicated to protecting employee rights and advocating for workers, executives, and professionals across the state.

We are seeking a proactive Director of Operations to serve as the Managing Principal’s right hand and bring clarity to complexity. They should be able to take ownership of influential operational decisions with little oversight, while also strategizing with firm leadership.This role is ideal for someone who wants to be more than a firm administrator and enjoys improving systems, driving accountability, and turning ideas into action. They naturally thrive off assessing what needs to happen, developing strategic plans, preparing and analyzing financial and operational reports, and confidently advising the Managing Principal on priorities, opportunities, and next steps.This is a leadership position. You will develop recommendations, drive accountability, and ensure that important initiatives move from discussion to completion. You will lead change management and strategic projects from concept through execution.Most importantly, this solutions-oriented leader must be comfortable influencing attorneys, managers, vendors, and staff members from a business services background. You will oversee operations, finance, administration, marketing, technology, vendors and facilities, and strategic initiatives. You are someone who leaders trust through your demonstration of your judgment, discretion, follow-through, and accountability. To learn more, visit: mauragreene-law.com.

Benefits

Hybrid (mostly remote, with occasional on-site meetings)3 weeks PTO, 5 paid sick days + 10 firm-observed paid holidaysHealth and Dental insurance (Blue Cross Blue Shield)A 401(k) plan and profit-sharing plan, once eligibleAn annual performance bonus

Responsibilities

Strategic Planning and Leadership:Evaluate all operational decisions, proactively identifying challengesIdentify challenges and opportunities, recommend solutions, and lead strategic initiatives and projects from planning through implementationOperations, Finance and Business Management:Oversee and improve day-to-day operations, including workflows, systems, procedures, and operational planningManage vendor relationships and implementation of servicesSupport payroll, accounts payable, billing, and collections processesPrepare financial reports for leadership to identify KPIs and business metrics to support informed business decision makingProject Management, HR and Chief of Staff Responsibilities:Lead all recruiting activities and foster a collaborative cultureCoordinate performance review processes and employee developmentSupport employee relations and benefits administration

Requirements

7+ years of experience in data-driven law firm administration, legal operations, professional services management, operations leadership, or a comparable roleDemonstrated ability leading projects and organizational initiativesExperience supporting financial operations, budgeting, reporting, and billing while managing personnel, workflow, and operational accountabilityExperience overseeing or supporting business operations, including personnel, financial reporting, workflows, and organizational accountabilityStrong business judgment, problem-solving, and decision-making skillsExceptional project management, communication, and leadership abilitiesAbility to manage multiple priorities, drive accountability, maintain strong follow-through and handle confidential information with discretionExperience working effectively with senior leadership, staff, and vendorsBonus Experience:Experience with Clio Manage and/or Clio GrowExperience supporting a growing organization through operational scalingPlease note that this job description is intended to provide a general overview of the position and is not representative of all responsibilities, duties, and skills required. Maura Greene Law Group is an equal opportunity employer. The position is located on a hybrid basis in the firm’s Boston, MA office. Relocation Assistance is not offered for this position. Applicants must be legally authorized to work in the United States.