Director of Operations - Fast Casual Concept JN -092026-181153

To Apply for this Job Click HereA rapidly growing, multi-state franchise organization within the fast-casual specialty food space is seeking an experienced Director of Operations to lead current operations and help build the infrastructure for significant future expansion. This is a hands-on opportunity for a proven senior operator who knows how to scale people, processes, and performance while staying connected to the field.Director Of Operations Benefits And Compensation Base salary up to $140,000 Performance bonus opportunity up to 25% Senior leadership role reporting directly to ownership Significant influence over operational strategy and future growth Opportunity to build the leadership structure and operating systems needed for expansion High-visibility role with direct involvement in new-market and new-unit growth Multi-state operational leadership responsibilityDirector Of Operations Requirements & Qualifications 5+ years of senior multi-unit operations leadership at the Director, Regional Director, or comparable level Proven experience directly leading and developing District Managers, Area Managers, Regional Managers, or other multi-unit leaders Experience managing a significant multi-location portfolio through subordinate multi-unit leaders, not solely managing General Managers Personally led multiple new-unit openings from pre-opening planning through grand opening and post-opening stabilization Developed pre-opening staffing, leadership hiring, onboarding, and training plans Direct accountability for multi-location P&Ls, sales, profitability, labor, cost controls, KPIs, and operating results Proven ability to use financial and operational data to identify performance gaps and implement measurable improvement plans Experience building leadership bench strength and organizational structure during periods of growth Ability to develop scalable operating, training, communication, and performance-management processes Willingness and ability to travel extensively across multiple states and future markets Comfortable working directly with ownership while operating with significant autonomy Must be a hands-on field leader who is comfortable visiting locations, coaching leaders, evaluating execution, and solving operational challengesDirector Of Operations Preferred Background & Skills 10+ years of progressive restaurant, bakery, QSR, fast-casual, specialty food, or hospitality operations experience Franchise operations experience Experience within a founder-led, entrepreneurial, or growth-stage organization Track record of scaling a multi-unit organization into new markets Strong background in budgeting, forecasting, labor management, food cost, and location-level profitability Experience creating KPI scorecards and consistent accountability rhythms across multiple markets Demonstrated ability to recruit, develop, and retain high-performing multi-unit leaders and General Managers Builder-and-operator mentality with the ability to create structure without unnecessary bureaucracy Comfortable operating in an environment where systems, processes, and leadership infrastructure are continuing to evolveJOB ID: 181153 #postRogers HornsbyTo Apply for this Job Click Here, $130,000 - $140,000,