Director of Operations - Healthcare

Director of Operations 🕒 Full-Time | Multi-Site LeadershipA growing healthcare organization is seeking an experienced Director of Operations to oversee three urgent care facilities in Martin County, Florida.This position is ideal for a hands-on healthcare operations leader who can improve performance, standardize processes, develop strong teams, and ensure an excellent patient experience across multiple locations.

Key Responsibilities

Provide operational oversight for three urgent care facilitiesLead and support facility managers and clinical support teamsOversee patient flow, staffing, scheduling, productivity, and service deliveryEstablish consistent policies and performance standards across all locationsMonitor budgets, expenses, labor costs, revenue, and productivityTrack KPIs such as patient volume, wait times, patient satisfaction, staffing efficiency, and qualityRecruit, train, and retain high-performing teamsPartner with clinical leadership to improve workflows and patient accessEnsure compliance with HIPAA, OSHA, accreditation standards, and applicable healthcare regulationsOversee vendors, facilities, equipment, supplies, and operational contractsSupport registration, insurance verification, billing, collections, and revenue-cycle processesLead operational improvement and service-expansion initiativesPrepare reports and recommendations for executive leadership

Qualifications

Bachelor’s degree in healthcare administration, business administration, nursing, or a related field required; master’s degree preferredAt least five years of healthcare operations experienceMulti-site leadership experience strongly preferredExperience in urgent care, ambulatory care, physician practices, medical groups, or outpatient clinics preferredDemonstrated success managing staff, budgets, productivity, and operational performanceKnowledge of healthcare compliance, patient privacy, quality standards, and revenue-cycle operationsStrong leadership, communication, organizational, and problem-solving skillsProficiency with electronic medical records, scheduling systems, and operational reporting toolsAbility to travel regularly among the three facilitiesSome evening or weekend availability may be required based on operational needsThis is an excellent opportunity for a visible, service-oriented leader who can balance patient care, employee engagement, financial performance, and regulatory compliance.Interested candidates are encouraged to apply or message me directly for additional information.