Director of Retail Operations

Director of RetailLead the growth of a rapidly expanding luxury retail business with a strong global vision. This is an opportunity for a strategic, hands-on retail leader to shape how stores open, operate, and deliver an exceptional client experience across domestic and international markets.The Director of Retail will lead operational strategy for a growing portfolio of stores, including new openings, team development, performance management, client experience, inventory, and cross-functional execution. The role is ideal for someone who enjoys building scalable systems, developing strong teams, and bringing structure to a fast-moving, creative environment.What You Will LeadRetail operations strategy across domestic and international locationsNew store openings, operational readiness, staffing plans, and trainingScalable store standards, SOPs, and best practicesRecruiting, onboarding, coaching, and leadership developmentStore performance, payroll, budgets, productivity, and profitabilityInventory, merchandising, clienteling, and elevated client experienceCross-functional partnership with Finance, HR, Marketing, Design, IT, Visual Merchandising, and BuyingRetail compliance, employee relations, and operational risk managementWhat Makes This Opportunity ExcitingDirect impact on a high-growth retail expansion strategyOpportunity to build the operating model for a growing global store portfolioHigh visibility across leadership and key business partnersCreative, entrepreneurial environment with room to make meaningful improvementsTravel and involvement in store launches, market growth, and team buildingWhat You Bring8+ years of progressive retail operations experience, including multi-store leadershipBackground in luxury, contemporary, fashion, lifestyle, or high-touch retailExperience opening stores and building teams from the ground upStrong operational, financial, and people leadership skillsExperience with labor planning, inventory, retail systems, and store performance reportingStrong cross-functional communication, organization, and problem-solving abilitiesWillingness to travel frequently within the United States and internationally