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Director of Spa

Raffles Hotels & Resorts · Manama, Capital Governorate, Bahrain

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Company DescriptionIntroducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.Job DescriptionWe are seeking a visionary and enthusiastic Director of SPA to join our luxury property in Bahrain. As the leader of our spa operations, you will be responsible for creating and implementing innovative wellness strategies, ensuring exceptional guest experiences, and driving business growth.Develop and execute a comprehensive spa and wellness strategy aligned with our brand's luxury positioningOversee daily spa operations, ensuring the highest standards of service, hygiene, and safetyCreate unique, personalized wellness experiences that reflect local culture and global trendsLead, mentor, and inspire a team of spa professionals to deliver exceptional customer serviceManage the spa's financial performance, including budgeting, forecasting, and P&L responsibilityDrive marketing initiatives and partnerships to increase spa visibility and revenueImplement sustainable practices and ensure compliance with industry regulationsCollaborate with cross-functional teams to integrate spa services into the overall guest experienceStay abreast of industry trends and introduce innovative treatments and programsEnsure cultural sensitivity and adaptability in all aspects of spa operationsQualificationsProven experience in spa management or luxury hospitality, with a track record of successful leadershipBachelor's degree in Hospitality Management, Business Administration, or related field preferredSpa management certifications are a plusStrong financial acumen with experience in P&L management and revenue growth strategiesExcellent team leadership and mentoring skillsProficiency in business planning, budgeting, and operational efficiencyIn-depth knowledge of spa treatments, therapies, and wellness program developmentExperience in marketing, branding, and customer service excellence in a luxury environmentDemonstrated ability to create and implement innovative wellness strategiesStrong understanding of sustainability practices in the spa industryCultural sensitivity and awareness, with the ability to work in a multicultural environmentProficiency in English required; Arabic language skills highly desirableAdaptability and resilience in a dynamic, fast-paced settingExceptional communication and interpersonal skillsCommitment to ongoing professional development and industry trend awarenessAdditional InformationOpportunity to join the first Raffles in BahrainEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities.