Director of Surgical Services

Company Description Traverse City Eye Consultants provides patients with comprehensive eye care services in Traverse City, MI. The practice offers detailed information and guidance to help patients understand their eye health and available treatment options. Services include routine eye exams and specialized evaluations tailored to individual needs. The team is focused on delivering high-quality, patient-centered care in a professional and supportive environment.Role Description The Director of Surgical Services is a full-time, on-site role based in Traverse City, MI. This role oversees all aspects of surgical operations, including scheduling, staffing, and coordination of perioperative and operating room activities. The director will collaborate closely with physicians, nursing staff, and administrative teams to ensure safe, efficient, and high-quality surgical care. Daily responsibilities include monitoring clinical standards, optimizing workflows, managing budgets, ensuring compliance with regulatory requirements, and supporting staff education and performance. The Director of Surgical Services also participates in strategic planning to enhance patient experience and expand surgical capabilities.QualificationsStrong knowledge of perioperative care and operating room practices.Experience in medicine and surgery within an ophthalmic or outpatient surgical setting.Understanding of post anesthesia care and recovery room protocols.Proven leadership and management skills in a clinical or surgical services environment.Excellent communication, collaboration, and problem-solving abilities.Ability to prioritize patient safety, quality improvement, and regulatory compliance.Bachelor’s degree in Nursing, Healthcare Administration, or related field; Current Michigan RN license, BLS and ACLS required. BSN preferred.Previous experience directing or managing surgical services or operating room departments is highly beneficial.Eligibility: All employees must be able to provide proof of their identity and their right to work in the United States.Knowledge/Skills/AbilitiesCritical Thinking: Demonstrates accountability, skill and knowledge to practice within scope of position responsibilities. Demonstrates an above average ability to organize, prioritize, analyze, anticipate, interpret, evaluate and problem solve to provide a safe, effective and functional environment. Ability to direct the activities of the staff and manage the personnel.Knowledge: Working knowledge and experience in ambulatory surgery environment, preferably operating room, including direct patient care. Ability to adhere to work schedule and manage time appropriately. Ability to effectively manage the activities and personnel in the facility. Knowledge of current nursing matters relating to healthcare management including QAPI. Ability to utilize resources in an organized and effective manner.Essential Competencies/Performance Expectations:Clinical PerformanceParticipates when needed in patient care activities adhering to the requirements of the Operating Room RN and/or the Preop/PACU RN job descriptions when providing direct patient care.Establishes implements and evaluates quality and standards of patient care in conjunction with medical staff and clinical staff.Develops patient care protocols, preoperative and postoperative assessment procedures, nursing policies and procedures, physician standing orders and standard discharge instructions.Evaluates nursing staff documentation and patient care through review of medical records.Management of Resources/InventorySchedules qualified staff to provide required coverage for patient care adhering to applicable guidelines.Establishes and oversees a system to ensure adequate medications, supplies, instrumentation and equipment are available to meet patient needs while maintaining fiscal stewardship.Coordinates appropriate use of human and material resources, being mindful of budgetary constraints and KPI’s.Accurately verifies time worked through regular review of time and attendance records.Assures worked FTE ratio is within approved budget or appropriate justification is provided.Adjust staffing schedules appropriately based on patient care and facility process need.Oversee Material management staff to ensure supply inventory is maintained within approved budget. Assist with ensuring that non-expired sterile packs and supplies are available for scheduled cases.Oversees/coordinates obtaining and returning of borrowed/rented equipment and supplies in the most cost effective and timely manner.Ensures no missing or unaccounted for controlled substances, and assures controlled substances are accounted for in accordance with procedures established in conjunction with the pharmacy consultant.Identifies the need for and appropriately confers with the administrative staff on resource management issues.Management of Facility/StaffActively participates in planning and designing policies and procedures in collaboration with appropriate staff members.Budgets and allocates resources according to priorities and stays within established guidelines.Identifies work related improvement opportunities and analyzes them to identify causes and find solutions.Acts decisively to implement solutions to resolve critical issues or improve processes.Communicates clear understanding of job responsibilities, task objectives, deadlines and performance expectations.Disseminates relevant information about decisions, plans and activities to people that need it for job performance.Shares up-to-date information on center activities and policy changes in a timely manner.Evaluates the performance of individuals through timely completion of competency assessments and skill checks.Listens attentively to others. Tries to understand the meaning of the communication of others, perceives their needs and interests.Works in harmony with others as a team leader and engages with personal leadership development.Regularly meets deadlines related to individual as well as team performance on projects/assignments.Accepts full responsibility for his/her actions.Observes scheduled hours of work and puts in extra hours when necessary.Exhibits competence in staff selection.Provides a clear description of duties and responsibilities to staff.Provides department orientation to staff on an ongoing basis including safety training.Delegates tasks to qualified staff members.Adheres to established policies and procedures and sets an example of appropriate behavior.Discusses changes which directly affect individuals or general staff prior to change, encourages suggestions and invites participation in decision making, incorporating the ideas and suggestions of others.Develops working knowledge of process, expectation and execution of accreditation, state and other inspections.Allows staff to have substantial responsibility and discretion in carrying out work activities, handling problems and making important decisions.Provides coaching to facilitate an employee’s skill acquisition, professional development and career advancement.Facilitates the constructive resolution of conflict.Encourages cooperation, teamwork and job ownership.Provides recognition and appreciation for effective performance, significant achievements, and special contributions.Fiscal ManagementAssists Administrator as needed in planning of annual budget. Assist with contract negotiations if needed.Actively participates in budget/financial problem solving to promote fiscal responsibility.Directs staff to regularly consider opportunities for expense decreases.Budgets and allocates resources according to priorities and strives to stays within established guidelines.Professional Development/Facility PromotionDevelops contacts with people who are a source of information and support.Maintains contacts through periodic interactions including visits, telephone calls, correspondence, seminars and attendance at meetings and social events.May participate in activities that promote a healthy community.Demonstrates knowledge and professionalism with community and other organizational members.Provides timely response and resolution to client complaints.Participates in manager meetings, management development sessions and personal leadership development.CommunicationListens respectfully, gives feedback directly, honestly and talks with others to clarify differences.Utilizes translation services when needed.Utilizes appropriate services when needed to communicate with employees and patients with speech and hearing disorders.Effectively communicates and interacts with patients, their family, and other external and internal clients (including fellow employees) from diverse backgrounds.Communicates and organizes vendor relationships and tasks.QualityDemonstrates a willingness to look at new ideas and work in a changing environment.Understands, verbalizes and participates in the quality improvement process.Supports initiatives designed to improve individual and organizational performance.Provides appropriate patient care across the age spanIdentifies and reports suspected child, spousal/partner, and elder abuse per protocol.

Benefits

401(k)Dental insuranceEmployee assistance programFamily leaveFlexible spending accountHealth insuranceHealth savings accountPaid time offParental leaveWork Location: In person