Division Manager – Service & Route Operations JN -082026-180489
Goodwin Recruiting · La Crosse, WI
Apply & track with Apply EdgeTo Apply for this Job Click HereWe’re looking for a hands-on Division Manager to lead a growing service and vending operation in Somerset, Wisconsin. This is a newly created position with an opportunity to take ownership of the division from the ground up.This is not a desk-only management role. You’ll oversee the operation while also working in the field, supporting routes, handling collections, solving service issues, and making sure the business is operating efficiently and profitably.What You’ll DoOversee the day-to-day operations of the Somerset divisionLead and manage 2 Service Technicians and 2 Vending/Route team membersServe as the lead Service Route Technician when neededManage route performance, scheduling, and service coverageHandle and oversee collections, payments, fees, and account reconciliationEnsure customer accounts are current and discrepancies are resolvedDevelop, implement, and enforce SOPsEstablish and track KPIs for service, routes, collections, and team performanceMonitor equipment uptime and recurring service issuesOversee parts, inventory, purchasing, and operational controlsTrain, coach, and hold employees accountableBuild strong relationships with customers and location partnersTroubleshoot problems in the field and ensure issues are resolved quicklyProvide ownership with regular reporting on division performanceWhat We’re Looking For3–5+ years of experience in route operations, vending, amusement/gaming, field service, equipment service, or a similar operationPrevious leadership or supervisory experienceStrong mechanical and troubleshooting aptitudeExperience managing routes, technicians, inventory, or field employeesComfortable working with collections, cash controls, billing, and financial accountabilityStrong understanding of SOPs and KPI-driven operationsHighly organized with excellent follow-throughComfortable holding people accountable and making decisionsWilling to be hands-on and jump into the field when neededEntrepreneurial mentality — someone who can run the division like their own businessThe OpportunityThis is an opportunity to step into a newly created leadership position and help build the Somerset operation the right way from day one. You’ll have responsibility for the people, equipment, routes, customers, collections, and overall performance of the division.If you’re a hands-on operations leader who understands field service and route-based businesses and wants the autonomy to build and lead a division, we’d love to talk with you.Apply today to learn more.JOB ID: 180489 #postDarren O'DwyerTo Apply for this Job Click Here, $90,000 - $120,000,