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Duty Manager

Paramount Hotel Dubai · Dubai, United Arab Emirates

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At Paramount Hotel Dubai, every moment is part of the show—and we’re looking for a Duty Manager who knows how to keep the entire performance running seamlessly.As the operational lead in the absence of Department Managers and Directors, you’ll play a key role in ensuring exceptional guest experiences, operational excellence and seamless Front Stage delivery, while supporting and inspiring our Cast across the hotel.What you’ll be doing:🎭 Take overall responsibility for hotel operations during your duty✨ Ensure every Star receives a warm, personalised and anticipative experience👥 Lead, coach and support our Front Stage Cast to deliver Paramount standards⭐ Personally welcome VIP guests and key corporate clients📈 Monitor guest feedback, service performance and departmental KPIs to drive continuous improvement💰 Maintain strong commercial awareness across Front Office operations, including cashiering, PM accounts, inventory and upselling🏨 Work closely with Revenue, Events, Group Sales and other departments to ensure smooth operations🚀 Drive Paramount DISCOVERY enrolments, guest engagement and NOR1 upselling performance🛡️ Ensure compliance with hotel policies, safety standards and operational procedures🌙 Support Night Manager responsibilities when requiredWhat we’re looking for: