E-Commerce & Growth Manager - Profit Sharing (Mandarin Speaker)
Decor Hub Sdn. Bhd. · Petaling Jaya, Selangor, Malaysia
قدّم وتابع مع أبلاي إيدجDecor Hub is one of Malaysia's fastest-growing home improvement brands, specialising in DIY wall panels, UV marble sheets, fluted panels, wallpaper and interior decorative materials.We sell primarily through TikTok Shop, Shopee and other online channels, with ambitions to become one of Malaysia's leading home décor brands.We are looking for an experienced E-commerce & Growth Manager to take ownership of our online business across TikTok Shop, Shopee and Lazada, while also overseeing growth activities that directly contribute to online sales.This is a hands-on management role suitable for someone who is commercially strong in e-commerce and ready to take broader ownership of business growth.You do not need to be an expert in every area of marketing. However, you should be able to understand the overall online customer journey, analyse performance, identify growth opportunities and guide the team towards better results.You will work closely with the Founder and management team and will have the opportunity to participate in a profit-sharing scheme based on business performance.Key ResponsibilitiesE-commerce & Commercial ManagementTake ownership of overall performance across TikTok Shop, Shopee and LazadaDevelop monthly and quarterly sales plans, campaign strategies and growth initiativesMonitor key metrics including GMV, conversion rate, AOV, traffic, ROAS and profitabilityManage pricing, promotions, vouchers, platform campaigns and product assortmentAnalyse channel P&L, margins, platform fees and overall profitabilityIdentify underperforming products, channels and campaigns and implement improvement plansCoordinate inventory and stock planning for campaigns and key productsPrepare regular performance reports and recommendations for managementTikTok Live & Affiliate GrowthOversee the performance of TikTok Live operationsMonitor live-host performance, GMV/hour, conversion and live-stream effectivenessDevelop strategies to improve live traffic, conversion and salesGrow and improve the TikTok affiliate programmeIdentify and develop suitable affiliates, creators and KOLsReview affiliate commission structures, product selection and promotional strategiesGrowth & MarketingOversee marketing activities that directly contribute to online sales and growthProvide content direction based on sales objectives, customer behaviour and product prioritiesCoordinate campaigns across content, live, affiliates and marketplacesIdentify opportunities to improve traffic acquisition and conversionReview digital advertising and marketing performance together with internal team members or external specialistsWork with the content team to improve content effectiveness and commercial resultsContinuously test new growth channels, campaign ideas and customer acquisition opportunitiesTeam ManagementLead and coordinate team members involved in e-commerce, live commerce, affiliates and contentSet clear KPIs, priorities and performance expectationsConduct regular follow-ups and performance reviewsImprove SOPs, workflows and reporting processesBe willing to work hands-on when necessary, especially during campaigns or when solving operational issuesRequirementsMinimum 3 years of relevant e-commerce experiencePrevious experience managing or leading an e-commerce function is preferredStrong practical experience with TikTok Shop, Shopee and/or LazadaGood understanding of marketplace campaigns, pricing, promotions and conversionExperience with TikTok Live and/or affiliate marketing is highly preferredStrong commercial understanding of sales, margins, platform fees and profitabilityComfortable analysing data and making decisions based on performanceAble to work independently and take ownership of business resultsComfortable working in a fast-moving SME environmentStrong communication, leadership and problem-solving skillsExperience with SiteGiant, BigSeller or similar e-commerce systems is an advantageExperience in home improvement, home décor, furniture, electronics, FMCG or consumer products is an advantageWho Will Do Well in This RoleWe are looking for someone who does more than maintain online stores.You should be able to look at the business and ask:Why are sales increasing or decreasing?Which channels and products should we focus on?How can we improve live-stream performance?How can we grow affiliate sales?Are our promotions and advertising actually profitable?What content should the team focus on to support sales?Where should we allocate resources for the best return?Ultimately, you will be responsible for helping the company achieve profitable and sustainable online growth.Compensation & BenefitsBasic Salary: RM6,000 – RM7,000, depending on experience and capabilityProfit-sharing opportunity based on business performancePerformance and salary review based on resultsOpportunity to take ownership of a growing e-commerce businessDirect exposure to Founder and management-level decision makingCareer growth opportunities as the company expandsWorking LocationSubang Business Centre, USJ, Subang Jaya, Selangor