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E-Learning Assistant / Online Tutor / Academic Support Assistant

FLO (Ferrovial Agroman Laing O'Rourke JV) · Dubai, United Arab Emirates

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🌟 We’re Hiring: E-Learning Assistant / Online Tutor / Academic Support Assistant📍 Location: United Arab Emirates (Remote)🕒 Employment Type: Part-Time💼 Experience Level: Mid-Level to Senior🌐 Work Arrangement: Fully RemoteAbout UsWe are a modern education and digital-learning organization supporting online courses, tutoring services, academic programs, and virtual learning communities. Our teams work with students, educators, tutors, academic coordinators, and education partners to create engaging and accessible learning experiences.We value student success, clear communication, technology, flexibility, and continuous improvement. We are looking for a dedicated education professional who can provide high-quality academic and administrative support in a fully remote environment.The RoleWe are seeking an experienced E-Learning Assistant / Online Tutor / Academic Support Assistant to support learners through online tutoring, course administration, study guidance, digital classroom coordination, and academic assistance.The ideal candidate is patient, organized, digitally confident, and able to explain concepts clearly while adapting to different learning styles, academic levels, and student needs.Key ResponsibilitiesProvide online academic support through approved learning platforms and communication channels.Conduct individual or small-group tutoring sessions within areas of demonstrated academic expertise.Assist students with course content, assignments, exercises, revision, study planning, and learning resources.Explain complex academic concepts using clear examples, practical applications, demonstrations, and digital tools.Adapt teaching and support approaches to different learning abilities, academic levels, and learning speeds.Help students establish effective study routines, revision plans, and academic goals.Monitor learner attendance, participation, engagement, assignment completion, and overall progress.Provide constructive feedback on assignments, exercises, quizzes, and practice activities where authorized.Assist instructors and tutors in preparing presentations, worksheets, quizzes, lesson materials, and digital resources.Upload, organize, update, and maintain course content within learning-management systems.Support virtual classrooms, webinars, workshops, discussion forums, and online academic sessions.Coordinate class schedules, tutoring appointments, meeting links, reminders, attendance, and learner communications.Respond professionally to student questions through email, messaging platforms, discussion boards, and approved systems.Follow up with students who miss sessions, have incomplete assignments, or require additional academic support.Assist new learners with online-platform registration, course access, navigation, and submission procedures.Provide basic technical assistance for common LMS and virtual-classroom issues and escalate complex problems appropriately.Maintain accurate student profiles, attendance records, progress notes, tutoring records, and academic-support documentation.Assist with online assessments, practice tests, examinations, quizzes, and academic activities according to established procedures.Support instructors with classroom administration, learner communications, scheduling, and preparation of academic resources.Coordinate with academic advisors, instructors, program managers, student-services teams, and parents or guardians where appropriate.Monitor online discussion areas and encourage respectful, constructive, and academically appropriate participation.Identify learners who may benefit from additional academic support and refer them to qualified personnel.Collect student feedback and assist with surveys, satisfaction reviews, and education-quality initiatives.Prepare reports covering attendance, engagement, learner progress, completed activities, tutoring sessions, and outstanding requirements.Maintain organized records of student communications, learning materials, assessments, and academic-support activities.Protect student privacy and maintain strict confidentiality of academic, personal, and educational information.Follow academic-integrity standards, safeguarding procedures, institutional policies, data-protection requirements, and applicable UAE regulations.Escalate serious academic, behavioral, safeguarding, technical, or student-welfare concerns to authorized personnel.Identify opportunities to improve digital learning, student engagement, tutoring effectiveness, and academic-support processes.RequirementsBachelor’s degree or equivalent qualification in Education, English, Mathematics, Science, Business, Computer Science, or another relevant discipline is preferred.3+ years of professional experience in teaching, tutoring, e-learning, academic support, education administration, or a related field is preferred.Strong knowledge of at least one academic subject suitable for online tutoring or learner support.Excellent spoken and written English communication skills.Additional languages such as Arabic, Hindi, Urdu, Mandarin, French, or Russian are advantageous.Strong presentation, explanation, interpersonal, and student-engagement skills.Patient, approachable, encouraging, and learner-focused personality.Ability to adapt teaching methods to different academic levels and learning preferences.Excellent organization, time management, follow-up, and multitasking skills.Strong attention to detail when managing student records, assignments, schedules, and learning materials.Ability to work independently and effectively in a fully remote environment.Proficiency in Microsoft Office, Google Workspace, Zoom, Microsoft Teams, and online education platforms.Experience with Moodle, Canvas, Blackboard, Google Classroom, TalentLMS, or similar LMS platforms is advantageous.Familiarity with digital whiteboards, online assessment tools, educational applications, and virtual teaching technologies is advantageous.UAE or GCC experience in education, tutoring, training, or digital learning is advantageous.Teaching, tutoring, TESOL, TEFL, or education-related certifications are advantageous but not required.What We OfferFlexible part-time working opportunities within a modern digital-learning environment.Competitive compensation aligned with experience, subject expertise, tutoring skills, and academic-support responsibilities.Opportunity to develop expertise across e-learning, online tutoring, student services, digital classrooms, academic administration, and education technology.Exposure to diverse learners, educators, academic programs, international students, and innovative learning platforms.Professional development opportunities and continuous learning in digital education, instructional technology, online teaching, and student engagement.A supportive and collaborative environment where student success, innovation, accessibility, communication, and continuous learning are highly valued.