ECM Administrator

Title: ECM Admin/Engineer (they use OpenText but open to other alternatives too)Location: Onsite- Honolulu, HI (5 days/week, downtown)Length: Direct placement / full time Note: They will take any other Enterprise Content Management systems background. Not just OpenText.Position OverviewWe are seeking an experienced Enterprise Content Management (ECM) Administrator/Engineer to support and enhance content management systems. While the environment primarily uses OpenText, candidates with experience in other ECM platforms are also encouraged to apply.This role is critical in ensuring the stability, performance, and continuous improvement of content ingestion, processing, and automation workflows across the organization.Key ResponsibilitiesProvide daily operational support for OpenText Content Management by monitoring service health and ingestion jobs, resolving production issues, and coordinating with users and support teams to restore service.Manage content ingestion and capture operations by supporting scanning and batch processing in OpenText Capture Center and maintaining upstream integrations (e.g., Encompass, Oracle HCM/PS Connect), including troubleshooting ingestion and data issues.Serve as a key contributor to the Mobius to FIS FCM migration, supporting readiness and stabilization activities, user training, and UAT testing including validation, defect tracking, and coordination of fixes.Develop and support SharePoint automation using Power Automate by enhancing workflows and troubleshooting issues.Required QualificationsExperience with Enterprise Content Management (ECM) systems (OpenText preferred, but not required)Strong understanding of content ingestion, capture, and document management workflowsExperience supporting production systems and troubleshooting technical issuesFamiliarity with system integrations and data flow between enterprise applicationsExperience with SharePoint and Power Automate (or similar workflow automation tools)Strong problem-solving skills and ability to work in a fast-paced environmentPreferred QualificationsExperience with OpenText Content Management and Capture CenterExposure to financial services or banking environmentsExperience with migration projects (e.g., Mobius, FIS FCM, or similar platforms)Knowledge of tools such as Encompass or Oracle HCM