eCommerce & Sales Specialist

Company Description Lone Mountain Coin is a family-owned business in Scottsdale, AZ, founded by coin enthusiasts whose hobby evolved into a full-time passion for numismatics. The company buys and sells coins, currency, and precious metals, serving customers across Scottsdale and the greater Phoenix valley. Lone Mountain Coin focuses on building long-term relationships, earning trust from casual collectors and serious investors alike. The team handles a wide range of items, including gold, silver, platinum, certified coins (PCGS, NGC, CAC, CACG, ANACS, ICG), and raw coins spanning modern and historic series. The company values integrity, expertise, and personalized service for every collection it evaluates.Role Description The eCommerce & Sales Specialist is a full-time, on-site role based in Scottsdale, AZ, responsible for driving online and in-store sales of coins, currency, and precious metals. Day-to-day tasks include managing product listings on eCommerce platforms, optimizing item descriptions and photos, and maintaining accurate inventory records. The specialist may respond to customer inquiries via phone, email, messaging, and in person, providing guidance on products, pricing, and availability. Additional responsibilities include processing orders and payments, coordinating shipping, assisting with in-store appointments and evaluations, and supporting promotional campaigns and online marketing efforts. This role collaborates closely with the leadership team to enhance customer experience, improve sales performance, and uphold the company’s reputation for trust and expertise.QualificationsStrong Customer Service and Communication skills, with the ability to engage respectfully and clearly with collectors and investors in person and online.Ability to assist with day to day shipping & receiving of online ordersDesire to grow into potential role of online live sales events such as Ebay Live or Whatnot or TikTokProficiency in E-Commerce platforms and processes, including product listing, order management, and basic online merchandising.Demonstrated Sales skills, including consultative selling, upselling, and closing transactions in a retail or online environment.Solid Analytical Skills to interpret sales data, inventory reports, and market trends, and make informed recommendations.Interest in or knowledge of coins, currency, and precious metals; prior experience in numismatics or collectibles is highly beneficial.Comfort with basic digital tools (POS systems, spreadsheets, email, web-based applications) and attention to detail in documentation.Ability to work on-site full time in Scottsdale, AZ, including standing for extended periods and carefully handling valuable items.High level of integrity, reliability, and commitment to learning; previous retail, eCommerce, or sales experience preferred.