eCommerce Operations & Growth Manager

ResponsibilitiesOwn end-to-end eCommerce operations across Shopify and Amazon stores, driving overall revenue growth and profitabilityDevelop and execute growth strategies across traffic, conversion, and retention (full-funnel ownership)Manage and optimize Amazon business including listing SEO, keyword ranking, PPC (Sponsored Ads), and conversion rate optimizationAmazon reputation management & optimizationLead Shopify store operations including merchandising, landing page optimization, and user experience improvementsPlan and execute integrated marketing campaigns (Meta Ads, Google Ads, email, influencer/KOL collaborations, etc.)Identify new growth opportunities through market research, competitor analysis, and customer behavior insightsCollaborate cross-functionally with designers, developers, content teams, and external agencies to execute campaignsManage product launches, promotional calendars, and pricing strategies to maximize sales performanceSupervise and coach 3rd party customer care providerCoordinate with vendors and partners across different time zones to ensure efficient executionRequirementsBachelor’s degree or above3+ years of experience in eCommerce operations, digital marketing, or growth rolesProven hands-on experience with Shopify and Amazon (Seller/Vendor Central)Strong understanding of Amazon ecosystem: listing optimization, keyword ranking, PPC ads, and conversion optimizationSolid experience in performance marketing (Meta Ads, Google Ads, etc.) with measurable resultsProven track record of scaling online stores (traffic growth, ranking improvement, revenue increase)Strong analytical skills with the ability to interpret data and drive actionable insightsExcellent planning, execution, and time management skills in a fast-paced environmentDetail-oriented with strong ownership and accountabilityExperience in DTC brands or high-growth consumer products is a plusPreferredExperience in health, wellness, or supplement industryFamiliarity with influencer marketing and content-driven growth strategies