Ecommerce Specialist

Company Description High Spirits LLC is Abu Dhabi’s largest alcohol beverage retail network, established in 1988 and recognized for its premium retail experiences across the Emirate. The company operates a growing network of 12 stores, serving residents, visitors, and corporate clients. Its portfolio includes a wide range of wines, spirits, beers, and champagnes curated to meet diverse customer preferences. High Spirits LLC emphasizes quality, service excellence, and a professional retail environment for both customers and team members.Role Description This is a full-time, on-site Ecommerce Specialist role based in Abu Dhabi Emirate, United Arab Emirates. The Ecommerce Specialist will manage and optimize online product listings, pricing, and promotions across the company’s digital channels to drive sales and enhance customer experience. Daily responsibilities include monitoring website performance and analytics, updating product information and imagery, coordinating online campaigns with the sales and marketing teams, and ensuring accurate inventory visibility and order processing. The role also involves handling customer inquiries related to online purchases, troubleshooting issues, and collaborating with internal stakeholders to improve site usability and conversion. The Ecommerce Specialist is expected to maintain high standards of accuracy, compliance, and customer service in all online activities.Qualifications Strong E-Commerce knowledge, including online merchandising, catalog management, and platform operations.Proven Sales and Customer Service skills, with the ability to support revenue growth and positive customer experiences.Solid Analytical Skills to interpret website metrics, sales reports, and customer behavior, and to recommend data-driven improvements.Effective Communication skills, both written and verbal, for coordinating with internal teams and responding to customer inquiries.Experience in retail, FMCG, or beverage industry is an advantage, especially within the GCC region.Familiarity with ecommerce tools, CMS platforms, and basic SEO best practices is preferred.Ability to work on-site, manage multiple tasks, and maintain attention to detail in a fast-paced environment.Relevant diploma or bachelor’s degree in Business, Marketing, IT, or a related field is desirable.