Ecommerce Specialist

🚀 Company Overview:GrowthJockey is a leading venture architect specializing in building technology-led digital startups for large enterprises. With deep expertise in AI, machine learning, and digital transformation, we help businesses craft impactful digital strategies that drive measurable growth.Our proprietary AI-powered AdTech platform, intellsys.ai, leverages 100+ AI models to bring precision, scalability, and efficiency to marketing. Having successfully launched 25+ ventures for Fortune 500 companies, we continue to redefine the future of digital growth through AI-first innovation.🎯 Role OverviewWe are looking for an experienced and business-driven E-Commerce Manager to lead our end-to-end e-commerce strategy and operations. This is a leadership role responsible for driving online revenue growth, optimizing customer experience, managing high-performing teams, and building scalable e-commerce businesses across D2C and marketplace channels.The ideal candidate will have a proven track record of scaling online businesses, leading cross-functional teams, managing P&L, and leveraging data to drive strategic decisions. You will work closely with leadership, product, marketing, technology, supply chain, and client teams to deliver exceptional business outcomes.💡 Key ResponsibilitiesStrategic LeadershipDefine and execute the overall e-commerce strategy aligned with business objectives.Own the P&L and revenue growth for e-commerce businesses.Develop annual business plans, sales forecasts, and growth roadmaps.Identify new market opportunities, customer segments, and revenue streams.Business GrowthDrive customer acquisition, retention, and lifetime value across digital channels.Scale D2C websites and marketplace businesses (Amazon, Flipkart, Myntra, Nykaa, etc.).Optimize pricing, promotions, merchandising, and conversion strategies.Lead initiatives to maximize revenue, profitability, and operational efficiency.Marketplace & Channel ManagementManage relationships with key marketplaces and strategic partners.Oversee marketplace advertising, catalog optimization, inventory health, and performance metrics.Develop omnichannel growth strategies integrating online and offline commerce.Performance Marketing & CRMPartner with Growth Marketing teams to optimize paid media performance across Google, Meta, marketplaces, and affiliate channels.Drive CRM, email marketing, loyalty, and retention strategies.Monitor CAC, ROAS, LTV, conversion rate, repeat purchase rate, and other business KPIs.Team LeadershipBuild, mentor, and lead high-performing teams across:E-Commerce OperationsMarketplace ManagementPerformance MarketingCRM & RetentionMerchandisingAnalyticsFoster a culture of innovation, accountability, and continuous improvement.Technology & AnalyticsCollaborate with Product and Engineering teams to improve website performance, UX, and conversion rates.Leverage analytics tools to generate actionable business insights.Drive implementation of AI-powered personalization, automation, and customer engagement initiatives.Stakeholder ManagementPresent business reviews and growth strategies to senior leadership and clients.Collaborate with cross-functional teams to ensure seamless execution of business goals.✨ RequirementsBachelor's degree in Business, Marketing, E-Commerce, or a related field (MBA preferred).5+ years of experience in E-Commerce, Digital Commerce, or Online Retail leadership.Proven experience managing large-scale D2C and marketplace businesses.Strong understanding of:E-Commerce StrategyDigital MarketingMarketplace OperationsCustomer Lifecycle ManagementMerchandisingSupply Chain & FulfillmentPricing & PromotionsExperience managing P&L and revenue targets.Strong analytical skills with expertise in Google Analytics, BI dashboards, and e-commerce reporting.Demonstrated experience leading large cross-functional teams.Excellent stakeholder management, communication, and presentation skills.🌟 Nice to HaveExperience with Shopify, Magento, WooCommerce, or other e-commerce platforms.Exposure to AI-powered commerce, personalization, and automation tools.Experience in consumer brands, D2C startups, or digital commerce consulting.Knowledge of international e-commerce operations and cross-border commerce.Familiarity with ERP, CRM, OMS, and CDP platforms.Experience working with enterprise clients or Fortune 500 brands.🚀 Join Our MissionIf you're passionate about building and scaling next-generation e-commerce businesses, leading high-performing teams, and leveraging AI-driven innovation to transform digital commerce, GrowthJockey offers the opportunity to make a significant impact.Join us and help shape the future of AI-powered commerce, digital growth, and customer experience. 🚀