Ecommerce Strategist

About the Job At Pilothouse, Strategists are the quarterback of the client relationship.This is not a traditional account management role. We are looking for someone who can think like a growth leader, align cross-functional teams, and help ambitious e-commerce brands navigate their next stage of growth.You'll own a portfolio of direct-to-consumer brands and be responsible for defining strategy, setting priorities, and driving results across channels, including Meta, TikTok, Google, Email, CRO, Creative, Analytics, and Amazon.Success in this role comes from identifying the most important problem to solve, building a clear plan, and rallying internal specialists around that direction.What You'll DoOwn client relationships and serve as the primary strategic advisorDevelop and maintain growth strategies across multiple e-commerce channelsLead quarterly planning, forecasting, prioritization, and performance reviewsTranslate data, attribution insights, and market opportunities into actionable growth plansAlign specialists across Media, Creative, Retention, CRO, and Analytics around a unified strategyDrive client retention, expansion, and long-term partnership growthMaintain pricing integrity and participate in commercial negotiationsChallenge assumptions, identify risks early, and proactively solve problems before they impact performanceWhat We're Looking For5+ years in ecommerce, growth marketing, or digital strategyExperience leading client relationships in an agency, consulting, or in-house growth environmentStrong understanding of attribution, measurement, and performance marketing fundamentalsAbility to communicate confidently with founders, executives, and stakeholdersDemonstrated ability to build strategic plans and drive cross-functional executionStrong commercial acumen and comfort discussing budgets, forecasts, and business outcomesAbility to influence teams and drive action without direct authorityThe Ideal CandidateYou don't wait for direction.You can walk into a complex account, identify the biggest constraint to growth, build a plan to address it, and align a team around execution.You are equally comfortable discussing attribution methodology, creative strategy, customer acquisition economics, and business priorities with a founder.Most importantly, you care about outcomes.About PilothousePilothouse is one of North America's leading e-commerce growth agencies. We partner with ambitious consumer brands and manage tens of millions in monthly media spend across Meta, Google, Amazon, Email, CRO, Creative, and Analytics.Our model is built on alignment. We succeed when our clients grow.Compensation: $70,000-$80,000 CAD + performance incentives.