Education Coordinator

An Admission Officer is responsible for managing the student admissions process and serving as the main point of contact for prospective students. The role involves reviewing applications, guiding applicants through admission requirements, maintaining accurate records, and supporting recruitment activities. Admission Officers ensure that candidates meet institutional criteria while providing a positive and professional experience throughout the enrollment process. Key Responsibilities:Sales & Lead ConversionHandle inbound and outbound leads through calls, emails, WhatsApp, and walk-insCounsel prospective students on suitable programs based on their career goalsConvert inquiries into enrollments while meeting monthly and quarterly targetsMaintain accurate records of leads, follow-ups, and conversions in the CRMStudent Counseling & Relationship ManagementProvide detailed information on programs, fees, schedules, and learning outcomesBuild long-term relationships with students through professional communication.Ensure a smooth admission process from inquiry to enrollmentMarketing & Events SupportSupport promotional campaigns, open days, orientations, and education eventsCoordinate with the marketing team to follow up on campaign-generated leadsRepresent BIA professionally at exhibitions, seminars, and corporate meetingsCoordination & ReportingSupport students with payment plans and installment detailsWork closely with academic and operations teams for seamless student onboardingSubmit daily, weekly, and monthly sales performance reportsShare market feedback, student insights, and competitor intelligence with managementTools & Platforms Used:MerittoTawkGoogle DriveGmailMicrosoft excel and Google SheetsSales KPI DashboardsKey Requirement :Experience: 2–5 years in admissions, education sales, student counseling, inside sales, or a similar role.Strong lead conversion and consultative selling skills.Experience handling leads through calls, WhatsApp, email, walk-ins, and CRM.Proven ability to achieve monthly/quarterly enrollment or sales targets.Comfortable counseling students and recommending programs based on their career objectives.Experience with Meritto would be highly relevant.Familiarity with Tawk, CRM systems, Excel/Google Sheets, and sales dashboards.Strong follow-up, relationship management, communication, and negotiation skills.