Education Facilitator Officer cum Lecturer

About KunkwanKunkwan is a trusted and widely recognized international Mandarin training center. We have helped many students from various countries learn Mandarin effectively. Now, Kunkwan is expanding its presence in Indonesia.As an Education Facilitator Officer, you will be the face and voice of the company in introducing our Mandarin programs to prospective students. This role combines education, presentation, sales, and student support to ensure an optimal learning experience.Key ResponsibilitiesCourse Presentation & SalesDeliver engaging and informative course presentations to prospective students via Zoom.Explain learning benefits, outcomes, and student success stories to encourage enrollment.Follow up with prospects, handle objections, and close sales professionally.Student Support & OnboardingAssist new students with the registration and onboarding process.Address inquiries or issues after enrollment and ensure student satisfaction.Communicate with prospective students via WhatsApp or Zoom.Provide additional information or demo/live classes when needed to support decision-making.Learning CollaborationOccasionally lead short learning sessions or basic-level Mandarin trial classes.Collaborate with tutors to align the learning experience with student expectations.Teamwork & StrategyCoordinate with the Sales & Marketing team to improve strategies and student experience.Participate in monthly campaigns, promotions, and content support.QualificationsFluent in Indonesian and English (both spoken and written).Mandarin proficiency (minimum HSK 3) is preferred.Own a personal laptop/PC for daily operations.Energetic, persuasive, and confident in online presentations.Willing to work in shifts and on weekends.Excellent communication, negotiation, and interpersonal skills.BenefitsCareer growth opportunities to become a team leader.Work from home flexibility.Job TypeFully Remote (Work From Home)Working HoursMorning Shift: 08:00 – 17:00 WIBAfternoon Shift: 12:30 – 21:30 WIB(Must be willing to work on weekends based on schedule)Days OffFlexible days off6 days off per month