Electrical Engineer

Role DescriptionA Motor Insurance Assistant / Auto Insurance Assistant / Motor Insurance Officer supports motor insurance operations, including policy administration, quotations, renewals, documentation, claims coordination, and customer service.Key ResponsibilitiesProcess motor insurance applications, renewals, amendments, and cancellations.Prepare quotations, policies, certificates, and endorsements.Collect and verify customer, vehicle, and policy information.Coordinate with insurers, brokers, underwriters, and internal teams.Assist with claims registration, documentation, and follow-up.Follow up on claims, approvals, settlements, and outstanding requirements.Explain policy details, coverage, premiums, and renewal requirements.Process policy changes, payments, renewals, and customer requests.Maintain accurate customer, vehicle, and policy records.Monitor policy expiry dates and renewal schedules.Respond to customer inquiries and provide timely assistance.Prepare reports, correspondence, and insurance administration documents.Ensure documentation is complete, accurate, and properly maintained.Maintain confidentiality of customer and insurance information.Follow company procedures and applicable insurance regulations.QualificationsDiploma or Bachelor’s degree in Insurance, Finance, Business Administration, Economics, or a related field.Relevant experience in motor insurance, insurance operations, or administrative support.Good understanding of motor insurance policies, products, and claims procedures.Experience with policy administration, quotations, renewals, and documentation.Knowledge of UAE insurance practices and regulations is advantageous.Strong organizational and administrative skills.Excellent attention to detail and accuracy.Good communication and customer service skills.Ability to coordinate with insurers, customers, and internal departments.Strong problem-solving and follow-up skills.Ability to manage multiple tasks and meet deadlines.Proficiency in Microsoft Office and CRM or insurance systems.Professional, reliable, organized, and proactive approach.Customer-focused and able to maintain confidentiality.