Elite District Manager

Accountabilities and Key Roles:Drive acquisition and net growth of the Elite customer base.Grow the liabilities book with a focus on CASA and balance sustainability.Expand assets under management.Increase average balance per customer and overall wallet share.Strengthen primary banking relationships with high-value clients.Ensure achievement of assigned financial and non-financial targets.Lead, coach, and develop RMs and ARMs to achieve high performance standards.Set clear objectives and KPIs aligned with business priorities.Conduct regular performance and portfolio reviews.Ensure clear role alignment between RMs and ARMs.Promote a client-centric, performance-driven culture.Identify training needs and support talent development.Ensure delivery of Elite Banking service standards.Drive proactive client engagement.Monitor customer satisfaction and address gaps.Oversee handling and resolution of customer complaints.Ensure full compliance with KYC, AML, and regulatory requirements.Maintain accurate and updated client documentation.Address audit findings and compliance issues promptly.Act as escalation point for operational and compliance matters.

Job Requirements

Education:Bachelor’s degree in Business Administration or a related field from a recognized university.Experience:Minimum of 8 Years of experience in banking relationship management.Competencies:Strong leadership and coaching skills.Excellent relationship management abilities.Proven people management experience.Strong understanding of banking products and financial markets.High customer-centric mindset.Strong communication skills in English and Arabic (where applicable).Proficiency in MS Office and banking systems.