Emergency Medical Technician

Role PurposeThe Ambulance Paramedic is responsible for providing safe, timely and appropriate pre-hospital patient care during ambulance transportation, supporting patient stabilization, maintaining emergency medical equipment, and ensuring a smooth handover at the receiving hospital.Key Responsibilities1. Patient Assessment & Pre-Hospital CareAssess the patient's condition upon boarding the ambulance.Monitor vital signs such as BP, pulse, SpO₂, respiratory rate and temperature as required.Identify changes in the patient's condition during transportation.Provide appropriate first aid and emergency care within the scope of training and authorization.Assist in patient stabilization during transportation.2. Emergency ResponseRespond promptly to emergency ambulance calls.Provide appropriate pre-hospital emergency support during trauma, medical emergencies and other critical situations.Assist with CPR/BLS and other emergency interventions as trained and authorized.Coordinate with the receiving hospital where necessary regarding the patient's condition and ETA.3. Patient TransportationEnsure safe positioning and transportation of patients.Assist with safe patient lifting, shifting and transfer using stretchers, wheelchairs and other equipment.Ensure patient comfort, dignity and safety throughout the journey.Maintain continuous observation of patients during transportation.4. Medical Equipment ManagementCheck ambulance medical equipment at the beginning of every shift.Ensure oxygen cylinders, emergency kits, monitors, suction units, stretchers and other essential equipment are available and functional.Maintain adequate stock of consumables.Immediately report damaged, missing or expired equipment/consumables.5. Patient HandoverCoordinate with the receiving hospital team during patient arrival.Provide a clear and accurate handover of the patient's condition, vital signs, care provided and relevant observations.Complete required patient care and trip documentation.6. Ambulance Readiness & CleanlinessEnsure the patient-care area is clean, hygienic and ready for the next assignment.Follow infection prevention and control procedures.Ensure appropriate disposal of biomedical waste as per applicable procedures.Report any issue affecting ambulance readiness immediately to the Fleet Operations Manager.7. DocumentationMaintain accurate patient care records and trip documentation.Record vital signs and relevant interventions.Report incidents, patient deterioration, equipment failures and unusual events immediately.8. Coordination with DriverCoordinate closely with the Ambulance Pilot for safe and timely patient transportation.Communicate patient-related requirements to the driver.Ensure driving and patient-care activities do not compromise patient safety.9. Professional ConductTreat patients and attendants with empathy, dignity and respect.Maintain patient confidentiality.Maintain professional grooming and uniform standards.Follow hospital and MoveOn Mobility SOPs.10. Training & DevelopmentAttend mandatory BLS/first-aid, emergency response and operational training.Participate in mock drills and competency assessments.Keep emergency-care knowledge and practical skills up to date.Key Performance Indicators (KPIs)The Paramedic's performance may be evaluated based on:Patient safety and quality of careResponse to emergency situationsAccurate patient assessment and documentationProper patient handoverAmbulance medical equipment readinessCompliance with clinical and operational SOPsAmbulance cleanliness and infection-control complianceAttendance and punctualityProfessional behaviour with patients and hospital staffCompliance with uniform and grooming standardsTraining and competency performanceNumber of avoidable patient/client complaintsImportant ResponsibilityThe Ambulance Paramedic is responsible for ensuring that every patient entrusted to their care receives safe, respectful and appropriate pre-hospital support throughout the ambulance journey and is properly handed over to the receiving hospital.Basic EligibilityQualification: Diploma/B.Sc. in Paramedical/Emergency Medical Services or other relevant qualification as per the role and applicable requirements.Experience: Freshers with appropriate training may be considered; relevant ambulance/emergency-care experience preferred.Certifications: BLS/CPR certification preferred.Physical fitness: Must be physically capable of assisting with patient movement and emergency situations.