Energy Solutions Assistant / Client Liaison Lead

🌟 We’re Hiring: Energy Solutions Assistant / Client Liaison Lead📍 Location: United Arab Emirates (Remote)🕒 Employment Type: Part-Time💼 Experience Level: Mid-Level to Senior🌐 Work Arrangement: Fully RemoteAbout UsWe are an energy-focused organization supporting businesses and customers in adopting practical, efficient, and sustainable energy solutions. Our teams work across renewable energy, solar power, EV charging, energy storage, energy efficiency, and related technologies.We value sustainability, responsiveness, transparency, technical curiosity, and strong client relationships. We are looking for a proactive professional who can connect clients with internal teams and help ensure energy projects and service requests progress smoothly.The RoleWe are seeking an experienced Energy Solutions Assistant / Client Liaison Lead to support client communication, energy-solution coordination, project administration, proposals, service requests, and stakeholder follow-up.The ideal candidate combines strong customer-service skills with an understanding of energy solutions and the ability to coordinate effectively between clients, technical teams, suppliers, contractors, and management.Key ResponsibilitiesServe as a key coordination point between clients and internal energy, technical, sales, and operations teams.Understand client requirements and route requests to the appropriate technical or commercial specialists.Assist with discussions regarding solar energy, energy efficiency, EV charging, energy storage, and related solutions.Respond to client inquiries through approved email, phone, video, chat, and CRM channels.Maintain accurate client profiles, project information, communications, requirements, and follow-up records.Coordinate quotations, proposals, presentations, technical information, and supporting documentation.Follow up with engineering and commercial teams to ensure client requests are addressed accurately and on time.Schedule consultations, technical assessments, site visits, project meetings, demonstrations, and follow-up sessions.Track project milestones, deliverables, approvals, outstanding documents, and client decisions.Maintain client and project trackers, CRM records, spreadsheets, dashboards, and reports.Coordinate with suppliers, contractors, installers, consultants, and service providers when required.Assist with procurement and documentation relating to energy equipment, services, and project requirements.Monitor customer-service cases and ensure unresolved issues are escalated appropriately.Provide clients with accurate updates regarding project progress, timelines, documentation, and service activities.Assist with preparing energy-solution proposals and comparing approved technical or commercial options.Support client onboarding, contract administration, project handover, and post-project follow-up.Collect customer feedback and identify recurring concerns, service gaps, and opportunities for improvement.Prepare weekly and monthly reports covering client activity, project status, open requests, pipeline information, and operational issues.Assist sales and business-development teams with lead qualification, customer research, presentations, and follow-up.Maintain professional relationships with clients, partners, contractors, suppliers, and internal stakeholders.Support customer retention and identify appropriate opportunities for additional energy solutions within approved offerings.Maintain confidentiality of customer, commercial, technical, financial, and project information.Follow established communication, data-protection, quality, safety, compliance, and operational procedures.Keep informed about developments in renewable energy, EV charging, energy efficiency, storage, and related technologies.Contribute practical ideas for improving client experience, project coordination, communication, and service delivery.RequirementsBachelor’s degree or equivalent qualification in Energy Management, Engineering, Business Administration, Renewable Energy, Sustainability, or a related field is preferred.3+ years of professional experience in client coordination, energy services, project administration, technical sales support, customer success, or a related role is preferred.Basic understanding of renewable energy, solar PV, EV charging, energy efficiency, energy storage, or related technologies.Excellent spoken and written English communication skills.Additional languages such as Arabic, Hindi, French, Mandarin, or Russian are advantageous.Strong client-service, communication, coordination, presentation, and relationship-management skills.Excellent organization and ability to manage multiple clients, projects, deadlines, and follow-ups.Ability to communicate technical information clearly to non-technical customers.Strong proficiency in Microsoft Excel, Word, PowerPoint, Outlook, Google Workspace, and CRM platforms.Experience with project-management, ticketing, CRM, or energy-management systems is advantageous.UAE or GCC experience in energy, sustainability, engineering, facilities, EV infrastructure, or technical services is advantageous.Experience working with EPC contractors, solar installers, energy consultants, utilities, EV operators, or technology providers is advantageous.PMP, CAPM, renewable-energy, energy-management, engineering, sustainability, or other relevant certifications are advantageous but not required.What We OfferFlexible part-time working opportunities within a professional renewable-energy and technology environment.Competitive compensation aligned with experience, client-management expertise, and responsibilities.Opportunity to develop expertise across solar energy, energy efficiency, EV infrastructure, energy storage, client solutions, and project coordination.Exposure to modern energy technologies, sustainability initiatives, digital platforms, technical teams, suppliers, and diverse client projects.Professional development opportunities and continuous learning in renewable energy, energy solutions, customer success, project management, and emerging technologies.A collaborative and forward-looking environment where sustainability, communication, client satisfaction, innovation, responsiveness, and operational excellence are highly valued.