ERP Technical Lead
BTS Group Holdings Public Company Limited · Chatuchak, Bangkok City, Thailand
Apply & track with Apply EdgeResponsibilities
1. System StabilitySAP Basis monitoring & performance tuning.Job & interface management. Proactive system health check.2. SAP Notes & Proactive System MaintenanceReview and assess SAP Notes, Hot News, and Security Notes regularly.Track End of Maintenance / End of Support for each component.Monitor SAP Early Watch Alert (EWA) and act on recommendations.Ensure all SAP - notified updates / actions are reviewed and addressed promptly.3. Development GovernanceCoordinate ABAP development, transport, and release management.Code review and quality assurance.Enforce development standards.4. Technical Advisory & Solution DesignProvide technical consultation to business users, project teams, and team members.Review and approve technical designs for interfaces, integrations, and customizations.Advise on upgrade paths, migration strategies, and system landscape.5. Operation SupportIncident management, issue resolution, system support.Coordinate with IT team of subsidiaries.Root cause analysis for recurring issues.6. Vendor ManagementVendor coordination and follow - up. Serve as Single Point of Contact (SPOC).Vendor performance monitoring. Vendor performance reviewed and documented quarterly.7. Authorization & Security ComplianceSystem security monitoring.User access and role management. Security patch management.8. Audit & ControlITGC, audit support, compliance monitoring.Segregation of Duties (SoD) review.9. Team Leadership & Knowledge ManagementMaintain knowledge base, technical documentation, and runbooks.Cross - training and backup resource planning.10. Backup, DR & Business ContinuityVerify backup jobs and perform restore tests.Develop and test DR plan on scheduled basis.11. Capacity Planning & Performance OptimizationMonitor system growth, database size, and dialog response times.Forecast capacity and plan resources in advance.12. Project Delivery & Change ManagementLead or support SAP projects (upgrade, enhancement, new module rollout).Manage large - scale changes without impacting production.13. Continuous Improvement & InnovationPropose system improvements, automation, and optimization initiatives.Track SAP roadmap (S / 4HANA, BTP, Cloud) for longterm planning.
Qualifications
Bachelor's degree or higher in Computer Science, Information Technology, Computer or Software Engineering10+ years of experience in SAP Basis and Authorization, with hands - on production supportStrong communication and collaboration skills with business users and functional teamsExperienced in vendor management and coordinationBasic understanding of ABAP and ability to coordinate development activities (nice to have)Knowledge of SAP BASIS, Authorization, ABAP, SUSE Linux