Event Operations Manager -Ticketing, Registration, Security & Traffic Management

Freelance Event Operations ManagerTicketing, Registration, Security & Traffic Management1 Billion Followers Summit 2027Role OverviewWe are looking for an experienced freelance Event Operations Manager to oversee all ticketing, registration, security, and traffic management operations for the 1 Billion Followers Summit 2027.The successful candidate will act as the primary point of contact between internal teams, appointed agencies, venue management, government authorities, and operational stakeholders to ensure a seamless guest experience from arrival through departure.Key ResponsibilitiesTicketing & RegistrationLead the overall ticketing and registration workstream for the SummitCoordinate with the appointed ticketing and registration agencyReview and optimize the guest registration journeyDevelop registration workflows for VIPs, speakers, partners, media, exhibitors, and general attendeesOversee badge production, distribution, and accreditation processesEnsure registration service levels are maintained and queues are minimizedCoordinate self-service kiosks and on-site registration operations where applicableMonitor daily registration reports and attendance figuresResolve on-site registration issues in real timeSecurity & Traffic ManagementCoordinate and lead security and traffic marshal agenciesLiaise with Dubai Police, RTA, venue management, and relevant authorities as neededOversee crowd flow, access control, VIP arrivals, parking, and traffic operationsEnsure all operational and safety procedures are implemented throughout the eventManage shuttle and transport logistics where applicableEnsure pedestrian movement is safely managedMonitor congestion points and implement operational improvementsCoordinate emergency vehicle access routesOperationsAttend planning meetings and site visitsDevelop operational timelines and action trackersCoordinate rehearsals and operational readinessAct as the main point of contact for all assigned operational workstreamsManage on-site operations during setup, event days, and dismantlingRequirementsRequirementsProven experience managing large-scale events, conferences, or summitsStrong background in ticketing, registration, security, or event operationsExcellent stakeholder and project management skillsExperience working with government entities and multiple vendors is preferred